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“Outstanding Customer Service” 5 of 5 stars
Review of Holiday Inn Express Winchester South

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Holiday Inn Express Winchester South
2.5 of 5 Motel   |   165 Town Run Ln, Stephens City, VA 22655   |  
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Ranked #1 of 2 Hotels in Stephens City
Stafford, Virginia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Outstanding Customer Service”
5 of 5 stars Reviewed March 22, 2012

Most accomadating and helpfull staff ever! Rachel was incredibly courteous and attentive with a great sense of humor. Heather, Veronica and Robert are always going the extra mile to make everything perfect. Highly Recommended! !

  • Stayed March 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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136 reviews from our community

Traveler rating
    68
    39
    18
    4
    7
See reviews for
41
43
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25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
Level Contributor
4 reviews
5 of 5 stars Reviewed March 21, 2012

Excellent experience, very friendly, professional and courteous,
Front Desk " Rachel" extremely helpful and professional

  • Stayed March 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northeastern Ohio
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed March 19, 2012

This Holiday Inn Express has been newly renovated and we enjoyed our one-evening stay. From the lobby to the rooms, everything has been updated. The rooms and bathrooms were sparkling clean, and the beds were comfortable. My husband loved the hot biscuits and sausage gravy and our daughter loved the cinnamon rolls. The staff were very helpful (assisted us with locating a rental car and signed us up for the priority club so we could have a late check-out). We cannot say enough positive things about this hotel and the staff!!

  • Stayed October 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Winchester, Virginia
1 review
5 of 5 stars Reviewed March 7, 2012

My husband and I decided to stay one more night out for our 27th anniversary. It is hard these days to find a nice hotel with smoking rooms.We found this one with a king suite,smoking.
It was nice & clean,no tobacco odor.We really enjoyed the whirlpool tub.The room was spacious. The staff was very nice and courtious. We will stay there again!

  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellicottville, New York
Level Contributor
3 reviews
5 of 5 stars Reviewed March 6, 2012

I'd like to thank Diane who was very kind in helping us get breakfast when we forgot to notice breakfast ended at 930. She went out of her way to get me things that were already put away. And she was really funny to! The receptionist was great too giving me,water and snacks for the trip. They were all just plain wonderful! Loved our stay there .

Room Tip: Great breakfast
See more room tips
  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Africa, Americas, Europe...
2 reviews
5 of 5 stars Reviewed March 5, 2012

My first stay here and I am positively impressed! Thanks to Stephanie and Tina at the front desk for a very pleasant check-in. The room was clean, comfortable and quiet. Everything I could want was available. I called the front desk to ask if I could make a print from an email. The General Manager, Robert, answered the phone and gave an email address to which I sent the map for printing. I met him during a pleasant and efficient check-out, during which I met the Front Desk Manager, Veronica. Both wished me a pleasant journey and a return soon. I am 100% satisfied and want to share this with all of you. Make a reservation and stay at the Holiday Inn Express Winchester South (Stephens City), Virginia!

  • Stayed March 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fredericksburg, Virginia
1 review
5 of 5 stars Reviewed March 5, 2012

I have stayed here on business for the last four months. The rooms are all ways clean. The severice staff are all friendly and helpful.

  • Stayed March 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Winchester South

Address: 165 Town Run Ln, Stephens City, VA 22655
Phone Number:
Location: United States > Virginia > Stephens City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Stephens City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Winchester South 2.5*
Number of rooms: 69
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Winchester, VA South. Located off interstate 81 in the heart of the Shenandoah Valley, the hotel is nestled next to the scenic town of Stephens City, VA. Check out our upgraded guest rooms offering new mattresses, bedding, interior design package, 32 inch flat screen tvs with HD content, upgraded wireless high speed internet, microwaves, and refrigerators. The Holiday Inn Express, Winchester, VA South satisfies the lodging needs for both the business and leisure travelers. Located minutes from Stowe Woodward, Thermo Fisher Scientific, DuPont, Carmeuse Lime and Stone, and Dominion Front Royal Power Plant, the Holiday Inn Express is the hotel for the traveling business professional in need of quick and easy access to Interstate 81 as well as US Route 11 and Route 522. Need to take a break? Settled in the heart of the Blue Ridge Mountains near the entrance of Skyline Drive, start off your morning with our complimentary Express Start hot breakfast and visit Cedar Creek battlefield and enjoy the Civil War heritage of the Shenandoah Valley. Not into history? Take a dip in our outdoor swimming pool or take advantage of one of the five golf courses only minutes from the property. With over 100 attractions near the hotel the Holiday Inn Express Winchester, VA South can become your vacation headquarters. ... more   less 
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Also Known As:
Holiday Inn Express Winchester South Hotel Stephens City
Holiday Inn Stephens City
Stephens City Holiday Inn

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