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“Very Nice & Close” 4 of 5 stars
Review of Stonewall Jackson Hotel and Conference Center

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Stonewall Jackson Hotel and Conference Center
3.0 of 5 Hotel   |   24 S Market Street, Staunton, VA 24401   |  
Hotel amenities
Ranked #1 of 15 Hotels in Staunton
Certificate of Excellence 2014
TX
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
37 helpful votes 37 helpful votes
“Very Nice & Close”
4 of 5 stars Reviewed July 30, 2014

We recently stayed in Staunton for 2 nights and spent the time at the Stonewall Jackson Hotel. The location is great for the Woodrow Wilson Library and downtown shops/restaurants. The rooms were a little small but clean and quiet.

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Damon S, General Manager at Stonewall Jackson Hotel and Conference Center, responded to this review, August 4, 2014
Thank you for choosing to stay with us at the Stonewall Jackson Hotel during a recent trip to Staunton, VA. We are indeed very convenient to the history and small town charm that Staunton has to offer and enjoy hearing of experiences such as yours. Do join us again the next time your travels bring you to the area.
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703 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (164)
Date | Rating
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  • French first
  • German first
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English first
Philadelphia
Top Contributor
53 reviews 53 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed July 30, 2014

My wife and I stayed here a couple of nights to check out all that Staunton has to offer. We bought a Shakespeare package, which included breakfast, parking, and tickets to a show at the Shakespeare Theater next door. The room we stayed in the older part of the hotel was sufficiently spacious with high ceilings, and newer decor and bathroom. The bed was incredibly comfortable. Overall, we thought this was a great deal, although the breakfast was just ok. There are plenty of places to eat in town (that you can walk to), so finding breakfast is not a problem. And, the Shakespeare production was excellent, a must see!

Room Tip: Upper floors facing east seem to be quiet. And, you can walk down the fire escape to street level wi...
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Damon S, General Manager at Stonewall Jackson Hotel and Conference Center, responded to this review, August 4, 2014
Thank you for staying with us at the Stonewall Jackson Hotel on a recent trip to Staunton. I am glad that you enjoyed the Shakespeare Package and had an opportunity to explore some of the great places right here in downtown Staunton. There are so many wonderful things to do, see and eat all within walking distance of the hotel. Thank you for sharing and we look forward to welcoming you back again soon!
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Hardy, Virginia
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 30, 2014

We have stayed at the Stonewall Jackson Hotel in Staunton Virginia on several occasions and never have we been disappointed. Two years ago it was for a 50th high school reunion. This year it was simply a get-away weekend. We took advantage of their micro-brewery package and the Shakespearean Theater package. Both were well worth the cost. We saw Comedy of Errors in a matinee show and the performance was superb. Visiting the microbreweries and wine tasting room in downtown was a lot of fun. One of us is a native of the area and always enjoys reminiscing! We took advantage of a hotel issued $15 coupon to the Shenandoah Pizza - great pizza and other fare. The hotel is conveniently located to most all attractions in the city.,

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Damon S, General Manager at Stonewall Jackson Hotel and Conference Center, responded to this review, August 4, 2014
I am so glad that you continue to enjoy the hotel along with some of the wonderful attractions that Staunton has to offer. We enjoy partnering with some of the local establishments such as the American Shakespeare Center and Shenandoah Pizza to offer our guests a true local experience. Thank you for choosing to stay with us at the Stonewall Jackson Hotel and please let us know the next time your travels bring you back to the area.
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Columbus
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 26, 2014

Stonewall Jackson is a pretty nice option in this little town. We stayed there on a Sunday night on a return trip to Ohio from the Outer Banks. Read good reviews about what a vibrant town Staunton is - but on a Sunday night/Monday morning, everything was closed. Very much a liberal/artsy feel in the downtown area, so, if you're into that - you might like it there. Personally, I am revolted at seeing a large communist banner hanging in the window of one of the town's grandest and most historic buildings in the center of downtown. None of that is a knock on the Stonewall Jackson, which is an entity in itself - I just wasn't impressed with the area in which it resides.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Damon S, General Manager at Stonewall Jackson Hotel and Conference Center, responded to this review, July 28, 2014
I appreciate the feedback regarding a recent stay you had with us at the Stonewall Jackson Hotel & Conference Center. This is certainly a great place to break up a trip along the east coast especially heading to or from the Outter Banks of NC. Thank you for stopping in and we hope you will join us again on your next trip down south.
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Franklin, North Carolina
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 26, 2014

We had a late checkin. When we walked up to the counter, the young man didn't look at us or acknowledge our presence. My husband told him we had a reservation and he still didn't speak.
In the morning, the lady was very personable and even apologized that the glass in the room that my husband drank out of was not clean.
The hotel was beautiful and the
beds were very nice.
Our 2nd floor view was unimpressive but we didn't care much.
I would stay again but the night clerk needs to learn from the day staff how to greet a customer.

Stayed July 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Damon S, General Manager at Stonewall Jackson Hotel and Conference Center, responded to this review, July 28, 2014
Thank you for taking time to review our hotel. I apologize that the check in experience did not meet expectation and will use the feedback to provide better training for our associates in the future. I am glad that you found the beds to be comfortable and the hotel beautiful. I welcome the opportunity to host you again whenever your travels bring you to the area.
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Amanda, Ohio
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 20, 2014

My wife and I along with our two adult kids stayed here for 3 days. We were in town for a family reunion. We were in and out running and walking all over town. The staff were very friendly and gracious. The accommodations were clean and inviting. The amenities we used were nice(the pool and exercise room). We had stayed here again for the third time over several years.The only disappointment we had was the stinky trash smell in the parking garage.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Damon S, General Manager at Stonewall Jackson Hotel and Conference Center, responded to this review, July 28, 2014
Thank you for joining us again most recently for a family reunion. I am delighted to hear that you had time to enjoy the pool and fitness center while also spending time in the lovely downtown area of Staunton. I apologize for the odor from the parking garage and assure you that this has been taken care of. Please join us again for your next family gathering!
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Portsmouth, Virginia, United States
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 19, 2014

My husband and I celebrated our 41st wedding anniversary here. We were greeted with a bottle of champagne that was delivered to our room. The room was airy, clean, and comfortable, with a view of the mountains. We purchased the package, which included parking, fantastic breakfast buffets, and a play at the adjacent Blackfriar Playhouse. The hotel is downtown, so everything was in walking distance. The history, culture, shopping, and campus of Mary Baldwin campus make for the perfect weekend experience.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Damon S, General Manager at Stonewall Jackson Hotel and Conference Center, responded to this review, July 28, 2014
I am honored that you chose to join us for such a special occasion. I always enjoy hearing of guest celebrations and look forward to making each a memorable experience. I agree that the area is stunningly beautiful with picturesque mountain views and wonderful places to visit all within walking distance of the hotel. I hope we will have the opportunity to host you again for a relaxing weekend or special celebration in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Stonewall Jackson Hotel and Conference Center

Address: 24 S Market Street, Staunton, VA 24401
Location: United States > Virginia > Staunton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Staunton
#2 Romantic Hotel in Staunton
#2 Business Hotel in Staunton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Stonewall Jackson Hotel and Conference Center 3*
Number of rooms: 124
Official Description (provided by the hotel):
As the only full-service hotel in Staunton, our Historic Hotel underwent a total renovation in 2005. With rooms in our Historic Wing and rooms newly constructed, our hotel has something to offer everyone. ... more   less 
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Also Known As:
Stonewall Jackson Hotel Staunton
Hotel Stonewall Jackson

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