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“Really Good Except for the HVAC System” 3 of 5 stars
Review of Stonewall Jackson Hotel and Conference Center

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Stonewall Jackson Hotel and Conference Center
3.0 of 5 Hotel   |   24 S Market Street, Staunton, VA 24401   |  
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Ranked #1 of 15 Hotels in Staunton
COLUMBIA
Top Contributor
54 reviews 54 reviews
45 hotel reviews
Reviews in 41 cities Reviews in 41 cities
31 helpful votes 31 helpful votes
“Really Good Except for the HVAC System”
3 of 5 stars Reviewed December 10, 2012

We stayed the Tuesday before Thanksgiving using a Shakespeare package with a really good price for tickets, room, parking and breakfast and mostly enjoyed the hotel. The performance next store (handy) was excellent. We had a corner room on the 6th floor which was spacious and clean. The breakfast was very good. My negative issue was that the heating system cycled on with a loud clunk about every hour or so. I am not a light sleeper, but the noise was enough to wake me each time. They have done a great job refurbishing the facility and maybe I had a faulty system. I hope they're not all that loud. Except for that, I would give the place a much higher rating and will probably return.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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652 reviews from our community

Traveler rating
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149
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (156)
Date | Rating
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  • German first
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English first
Shenandoah National Park, Virginia
Top Contributor
231 reviews 231 reviews
17 hotel reviews
Reviews in 46 cities Reviews in 46 cities
159 helpful votes 159 helpful votes
5 of 5 stars Reviewed December 7, 2012

Stayed here for two days during Thanksgiving and glad we did. Outstanding facility, location (steps away from the famous Shakespeare Theater), and unsurpassed service. The lobby is lovely, the on-site restaurant is wonderful which offers a great breakfast buffet both during the week and weekends. Favorite waiter is Sadiq who took great care of us. We had not a complaint during our entire stay. The bed was very comfortable, and the room quiet.

The hotel is conveniently located just a block off Beverly Street, the main shopping street in downtown Staunton. There are many close restaurants, coffee shops, boutiques and more, well within walking distance. We feel we were offered A-1 service and have already stayed there again since our initial visit. Affordable as well!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Roanoke, Virginia
Contributor
13 reviews 13 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 2, 2012

husband had a seminar, so I came along as a happy-birthday treat. The lobby is beautifully decorated for Christmas, the service was wonderful, but unfortunately the noise was quite remarkable. Apparently there was a sorority party in the restaurant downstairs in the lobby, so we had to go out for dinner, and the dj had the bass and volume up so loud all we could hear was massive thumping of the drums, until midnight. I called the desk and complained, and they said they would turn the volume down but there's no way they did. This morning, soooo tired from my sleepless night.

Room Tip: Ask for a room far from the lobby-there are parties and dances that are very loud, and there's n...
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  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Camarillo, California
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 1, 2012

We were lucky to find an available room for a night a ended up staying for two more. Our corner room on the 7th floor had views of the Old Mill and Los the rooftops of town. Loved the layout of the room and the comfort of the bed. we were able to get conditioner from housekeeping, so Anna U. there was some if you asked. The Christmas decorations in the lobby and trees are beautiful. Blackfriars was closing "Cymbaline" so we saw that play. Black friars did a wonderful job and Staunton is lucky to have such a playhouse. The town is great for wandering around. Make sure to stop at the visitor center and get the maps from Tommy. He has great advice for how to spend a day or two. We will be back.

Room Tip: Get a corner room ....714 was great.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria, Virginia, United States
Senior Contributor
43 reviews 43 reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 30, 2012 via mobile

beautiful hotel, clean room, comfortable bed, friendly service. if I could ask for anything more, it would be a little conditioner bottle next to the nice smelling shampoo. Admittedly, a very 'first world problem'.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Palmyra, Virginia, United States
Top Contributor
78 reviews 78 reviews
27 hotel reviews
Reviews in 44 cities Reviews in 44 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed November 30, 2012

We were planning to go to Staunton anyway so check out the Woodrow Wilson home, so when we got an offer from Groupon for a night here we took it and turned it into a getaway. The hotel lobby is lovely, and stately. The room was very nice, very clean. The only thing missing was a mini-frig which is a nice thing to have to keep a bottle of water or leftovers in. The bed was a bit firm for us, but that's a matter of personal taste. The garage is a bit of an effort, but it works. Breakfast buffet was good and service good as well. We may return one day just to enjoy the lovely town of Staunton.

Room Tip: The second floor could be bit noisy I would think as it is open to the lobby.
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boca Raton Florida
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 25, 2012

Second time we stayed there in the last year. Beautiful, classy hotel,in a great little city. Staff and rooms are 5 star. Great restaurant in the hotel lobby, with interesting menu. As clean as can be, throughout the hotel and rooms. This is where we stay again, the next ime we are anywhere near Stauntin Va. Dog freindly, which we love.

Room Tip: all rooms here are good.
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  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Stonewall Jackson Hotel and Conference Center

Address: 24 S Market Street, Staunton, VA 24401
Phone Number:
Location: United States > Virginia > Staunton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Staunton
#2 Romantic Hotel in Staunton
#2 Business Hotel in Staunton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Stonewall Jackson Hotel and Conference Center 3*
Number of rooms: 124
Official Description (provided by the hotel):
As the only full-service hotel in Staunton, our Historic Hotel underwent a total renovation in 2005. With rooms in our Historic Wing and rooms newly constructed, our hotel has something to offer everyone. ... more   less 
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Also Known As:
Stonewall Jackson Hotel Staunton
Hotel Stonewall Jackson

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