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“Actually a 2.5: Renovation = prettier & more expensive, not better.” 3 of 5 stars
Review of Quality Inn & Suites

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Quality Inn & Suites
2.0 of 5 Hotel   |   200 Frontier Drive, Staunton, VA 24401 (Formerly Microtel Inn by Wyndham Staunton)   |  
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Ranked #4 of 15 Hotels in Staunton
Center Valley, PA
Top Contributor
90 reviews 90 reviews
25 hotel reviews
Reviews in 41 cities Reviews in 41 cities
57 helpful votes 57 helpful votes
“Actually a 2.5: Renovation = prettier & more expensive, not better.”
3 of 5 stars Reviewed 1 week ago

My wife and I stayed here one Saturday night on the way driving home from visiting our daughter in North Carolina. While we have stayed many, many times at this hotel when it was a Microtel, this is our first stay since it did renovations and became a Quality Inn.
Check-in was slow because no one was manning the desk and we had to wait for someone to appear. Same was true on check out. The staff were all new folks (to us) and we noted that having no one manning the desk never happened when it was Microtel. So, service gets a 2.
The look of the hotel inside is *much* better/cleaner/fresher. In addition, they have added a nice large breakfast room, a stylish lounge area and computers and printers in a public space. So ambience gets a 4.0.
The room had many more outlets, as well as USB charging outlets and better lighting than before. So, room overall gets a 4. Unfortunately, the mattress was terrible and saggy. There is no way it was a new mattress, unless they bought the cheapest thing possible, Having a good night’s sleep on a decent mattress is absolutely my top priority for a hotel stay and I had requested a firm mattress. So, I gave the mattress a 2, lowering the room to a 3.
The breakfast the next morning was only fair. While it had warm things, the waffles were doughy and tasteless and the sausage, while tasty, was the thinnest patty we'd ever seen. The “cheese omelet” was folded egg around a Velveta core. Not too good. So breakfast was a 2 (for effort). The standard for what hotels in this class can do for breakfast is the Holiday Inn Express in Orange, VA. For more detail, see our review of that hotel.
We paid $69 non-refundable for a one queen bed room. Before the renovation/rebranding, we used to pay $52 (refundable) for the very same room, so in terms of value, we give this a 2.5.
Thus, overall, we’d give this hotel a 3.0, although it actually seems like a 2.5 and a less favorable rating than when it was a Microtel. While the Microtel was being renovated/rebranded, we stayed at the Mint Hill Days Inn instead. I have reviewed that hotel elsewhere on TripAdvisor.

  • Stayed November 2014, traveled as a couple
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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36 reviews from our community

Traveler rating
    20
    12
    3
    1
    0
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Fayetteville, North Carolina
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Our daughter is a freshman at Mary Baldwin College and we tried most of the inns in Staunton. The Quality is the nicest of the bunch. We stayed in a 2 Queen bed suite for the 1st time and it was so nice. The TV is on a swivel stand, the sofa is firm but comfy and the views are beautiful. If they had bacon on the breakfast and an enclosed pool, it would be perfect. The staff is great as well. The GM is from Austria and it is reflected in their attention to the little details. I heartily recommend this inn.

  • Stayed December 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Last minute reservation traveling from Northern VA to TN. The room was very clean and very quiet. Breakfast was good. If back in the area, will stay here again. Bed was firm and comfortable. Room included a refrigerator and a microwave.

Room Tip: We were right off the lobby and it was quiet.
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  • Stayed November 2014, traveled with family
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
52 reviews 52 reviews
29 hotel reviews
Reviews in 32 cities Reviews in 32 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First time here. It was outstanding, the room was spacious and clean. Had a great view overlooking the mountain. The price was a great value. The room was almost like a new hotel. The breakfast was ok, standard, but good. There are plenty of restaurants, shopping centers and mall close by. Easy access to I-81 and I-64 (east).
I will be staying here again when in the area and I highly recommend this hotel to you as well.

Stayed December 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
Reviews in 30 cities Reviews in 30 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The property is easy to find, just a bit back from the main highway through town. As others have remarked, it was recently renovated, so everything looks nice and the rooms have many modern touches -- such as lights over the head of the bed, a nightlight you can choose to turn on/off near the door, the "large-feeling" shower, and multiple places for suitcases. Rooms have all the electrical outlets one could dream of: outlets by the bed so small electronics can be charged without crawling behind furniture, outlets near a mirror in the room so you can style your hair while someone else uses the bathroom, outlets over the desk for the laptop and even outlets in the front of the microwave (I have no idea who needs these!). We loved the fan in the bathroom, though perhaps ours was quieter than the one mentioned by an earlier reviewer. The fan also provides a gentle nightlight. Staff are doing a wonderful job of keeping everything clean. Best mattress and pillows we have ever had in a hotel -- we slept very well. Reception was very friendly. Breakfast room staff was very attentive. This is a Quality Inn, not the Ritz, so keep that in mind as you interpret these remarks. But if you are looking for mid-price accommodation, this is a wonderful choice in the Staunton area.

  • Stayed November 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
Top Contributor
68 reviews 68 reviews
3 hotel reviews
Reviews in 37 cities Reviews in 37 cities
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stopped here when traffic on I-81 was so bad we couldn't stand it during Thanksgiving.

The motel is one of the nicest we have ever stayed at. We got a suite and it was very comfortable. The whole place has been recently renovated and they did a great job. And the breakfast was excellent too.

  • Stayed December 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vermont
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
Reviews in 35 cities Reviews in 35 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Courteous reception, very clean entry, hallways, and rooms. Average breakfast. Good lighting in the rooms, firm mattress, and nice pillows. Microwave, coffee maker, and fridge. SMALL room. No towel racks in the bathroom. Small towels that are only moderately absorbent.

  • Stayed November 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites

Address: 200 Frontier Drive, Staunton, VA 24401 (Formerly Microtel Inn by Wyndham Staunton)
Phone Number:
Location: United States > Virginia > Staunton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Staunton
#6 Romantic Hotel in Staunton
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites 2*
Number of rooms: 46
Official Description (provided by the hotel):
All new smoke-free Quality Inn & Suites Staunton is situated on a hill-top providing a breath-taking sunrise and view of the Shenandoah Valley. Our hotel offer complimentary hot continental breakfast & waffles, local & long distance calls (USA & Canada), Wi-Fi internet access, LCD TV w/HBO, microwave / refrigerator, iron & iron board and hair dryer. Additional amenities include guest computing area, fitness center, seasonal pool and outdoor relaxation area. Be sure to grab the fresh-baked evening cookies! Accessible and Hearing Visual (ADA) rooms available with advance reservations. ... more   less 
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Also Known As:
Microtel Hotel Staunton
Microtel Staunton
Staunton Microtel

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