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Quality Inn: Traveler Reviews

2.0 of 5
96 Baker Ln, Staunton, VA 24401
Hotel amenities
Quality Inn
Ranked #14 of 15 hotels in Staunton
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51 reviews from our community

    Trip type
Traveler rating
    6
    11
    12
    10
    12
Date Rating
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
“Good value - comfy bed”
4 of 5 stars Reviewed September 12, 2012 via mobile

Good value for the price. A little work on the exterior would help. Friendly front desk. Shower could use an new look, but was clean and worked well. Hotel seems to be in the process of updating. Beds very comfy!

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Porear about Quality Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
“Worst place I've stayed”
1 of 5 stars Reviewed July 24, 2012 via mobile

Watch out for the resident skunks. There are 4 that roam around. Garbage in public area overflowing. Mold in bathroom. Coffee maker in room dirty. Walkways in disrepair. Ran out of orange juice and coffee for breakfast. Muffins hard as rocks. Ice machine area filthy. Will never stay there again.

  • Stayed July 2012
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Kiterwv about Quality Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“A Port in the Storm”
3 of 5 stars Reviewed July 2, 2012

We ended up staying here when a storm passed through much of VA knocking out power to many places including the hotel where we had been planning to stay. With locals-without-power filling the surrounding hotels, our room here was probably one of the last available rooms on the I-81 corridor. Under the circumstances we were grateful to find a place to stay for the evening!

Good points: bed was comfortable; sink area outside bathroom allows for two people to wash up at the same time; coffeemaker and free Wifi available in room; pretty location in the middle of a field. Bad points: air conditioner was barely working (on a 90+ degree day); bath linens had been washed but were stained (grease? rust?); bath mat was shredded; light in the bathroom was a fluorescent that was about to burn out; overall look and feel was very dated; key-card reader in door only worked when it felt like it. Having a few bikers who were hanging out on the balcony outside our room give the key-card reader "The Look" helped. :-)

Staff here is friendly and there's a pool available, but the property needs work. I've never been comfortable with exterior-entry rooms to begin with... less so when railings are rusted and walkways are dirty. That said, when we arrived the lobby area was under construction, and the renovations that had been done so far looked nice, so the place has potential. Glad they were there for us in the storm and wishing for the best for the future.

  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Peg B about Quality Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harrisonburg, Virginia
1 review
“Dead Bugs on the floor”
1 of 5 stars Reviewed July 2, 2012

Our electricity was out during a storm we could not find a place in Harrisonburg but found the quaily inn in Staunton. First of all we were not told about the air conditioning so we went to our room at 7:45pm turned the air conditioning on and found out the air conditioning was not working so we gave it a chance took a shower went to get something to eat returned at 10pm no air conditioning we left two hours later after trying to get comfortable checked out and some fat man working the desk was rude and trying to tell me they had a storm duh I asked him ok we knew there had been a storm but the motel had electric what does that have to do with the air conditioning. refused to give back our money because we sat on the beds and used two towels . PLEASE DO NOT STAY THERE Dead bugs all around the so call air conditioner

  • Stayed June 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Margaret A about Quality Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryland
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
“Excellent value and convenience”
5 of 5 stars Reviewed May 19, 2012 via mobile

Clean, safe, quiet, easy on/off I-81. Hot shower with good pressure. Why spend twice the price for sleeping? Breakfast was more than expected for $70/night rate including hot egg patty, sausage, cereals, pastry, yogurt, juices, Emuffins, toaster, etc. Will definitely return on next road trip.

  • Stayed May 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Cathy_and_Phil about Quality Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityInnStaunton, Manager at Quality Inn, responded to this review
May 31, 2012
Dear Valued Guest:

Thank you for taking the time to express your satisfaction with our hotel. We’re glad you found our facilities and location met...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Quality Inn

Also Known As:
Quality Hotel Staunton
Quality Hotel
Quality Inn Staunton
Staunton Quality Inn
Address: 96 Baker Ln, Staunton, VA 24401
Region: United States > Virginia > Staunton
Amenities:
Business Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 15 hotels in Staunton
Price Range: $
Hotel Class:2 star (2*)
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