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Econo Lodge East: Traveler Reviews

2.0 of 5
1031 Richmond Ave., I-81 exit 222, Staunton, VA 24401
Hotel amenities
Econo Lodge East
Ranked #15 of 15 hotels in Staunton
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27 reviews from our community

    Trip type
Traveler rating
    2
    1
    9
    4
    11
Date Rating
Syracuse, New York
Contributor
19 reviews 19 reviews
13 hotel reviews
Reviews in 9 cities Reviews in 9 cities
29 helpful votes 29 helpful votes
“Okay, but not great”
2 of 5 stars Reviewed February 15, 2012

Checked in here one night during a road trip. The man at the desk was professional enough, but not willing/able to point out dining establishments in the area, other than the Chili's next door. The room smelled musty. The bed was very hard and uncomfortable, as were the pillows. There was a red smudge (nail polish? blood?) on the side of the toilet tank. There was no heat on in the room when I arrived. I turned it on when I got there, and the room didn't get warm until the following morning. There are no elevators, so you have to carry everything to the second floor. There were quite a few vending machines. I did not go to the Continental breakfast. The day manager didn't speak very good English, and was very hard to understand. Not really worth the price.

  • Stayed February 2012, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pennsylvania
Top Contributor
52 reviews 52 reviews
18 hotel reviews
Reviews in 31 cities Reviews in 31 cities
33 helpful votes 33 helpful votes
“Good Location, Not so good on amenities”
3 of 5 stars Reviewed January 19, 2012 via mobile

Spent one evening here during a recent roadtrip. Our room was very clean and comfortable, shower was nice and hot, a little spartan on the room furnishings. Breakfast was minimal and in a very small area of the front lobby but the coffee was good and hot. Parking out front of our room. An OK place to stay during our roadtrip.

  • Stayed January 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria, Virginia
1 review
3 helpful votes 3 helpful votes
“Horrible Customer Service”
1 of 5 stars Reviewed October 16, 2011

My fiance and I made a reservation at this hotel because we were going to a wedding right down the street. This was the only hotel that wasn't completely booked. We arrived at the hotel about 30 minutes before the wedding started. We checked in, dropped our things off in the room, and then left. Our room was a double--I didn't realize that a double bed was pretty much a single. There was no way that we could both sleep on it and there was NO WAY either of us were going to sleep on the floor. The wedding ended around 8:30 and we really didn't want to go back and sleep at the hotel. I spoke to the man working at the front desk to see if there was any way I could get even a partial refund since we were checking out that night and barely using the room. He told me I would have to speak to the general manager and he gave me the phone number, but said he would leave a note for the GM. I called the general manager this morning to see what kind of refund I could possibly get and to explain my situation. Right away, the manager, Vinod Gandhi, raised his voice with me and told me I couldn't possibly get a refund because we trashed the hotel room. Trashed?! The only thing we did was place our bag on the bed and I used one tissue to blow my nose. I told him that he must've been mistaken and wanted to know deails of how we "trashed" the room. He very rudely told me that I'd have to talk to housekeeping and "how dare I ask for a refund." I was so upset at this point and kept pushing him to explain to me how I trashed the room and that I wanted proof. Finally, after about 5 minutes of him yelling at me (and my not giving in) he finally gave in and said "fine, you didn't trash the room, but you're still not getting a refund." What the HELL! I immedaitely called customer service and filed a complaint. One, the room was no where near being worth the $114 we spent and NO ONE should speak to a customer that way and LIE about it!!

DO NOT GO HERE! SLEEP IN YOUR CAR IF YOU HAVE TO!

  • Stayed October 2011, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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“Do not stay here!!”
1 of 5 stars Reviewed July 12, 2011

This was the dirtiest hotel I have ever seen. We got stuck there for one night because all the other hotels were full. The place smelled bad. The carpet was nasty. Dust covered the base boards. I cringe when I think about it. We checked in late and left before dawn. (could not stand a minute longer)

  • Stayed July 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask flaglady2 about Econo Lodge East
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgia
Senior Contributor
41 reviews 41 reviews
23 hotel reviews
Reviews in 26 cities Reviews in 26 cities
49 helpful votes 49 helpful votes
“Goof value, clean and quite.”
3 of 5 stars Reviewed May 23, 2011

Stayed here on our way to Pa. Convenient to interstate and hotel was clean and quite. Easy check in and out. Beds were comfortable. We got the two rooms at the back away from the street, so heard no street noise at all. Restaurants close by, Wal-Mart across the street. Got a rate of $40 something a night, using the coupon book that you can get from places along the interstate.No pool. Breakfast was pretty dismal. I would say this was a good value for the money.

Room Tip: Good, clean and quite, no frills hotel.
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  • Stayed May 2011, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask JTDawg about Econo Lodge East
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Additional Information about Econo Lodge East

Also Known As:
Econo Lodge Staunton
Staunton Econo Lodge
Address: 1031 Richmond Ave., I-81 exit 222, Staunton, VA 24401
Region: United States > Virginia > Staunton
Amenities:
Business Center Free Breakfast Free Parking Pets Allowed Wheelchair access
Hotel Style:
Ranked #15 of 15 hotels in Staunton
Price Range: $
Hotel Class:2 star (2*)
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