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“A lovely place to stay.” 5 of 5 stars
Review of Hampton Inn Staunton

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Hampton Inn Staunton
40 Payne Ln., Staunton, VA 24401   |  
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Ranked #2 of 15 Hotels in Staunton
Abington, Pennsylvania
Top Contributor
50 reviews 50 reviews
22 hotel reviews
Reviews in 32 cities Reviews in 32 cities
24 helpful votes 24 helpful votes
“A lovely place to stay.”
5 of 5 stars Reviewed April 9, 2011

This was a lovely place to spend the first night of a long road trip. The staff was friendly & efficient, a pleasure to deal with. The location although near the highway, was pleasantly situated on the side of a wooded hill overlooking a valley. The room was good sized and the bathroom luxurious with a great shower. Only unfortunate aspect was the dismal free breakfast buffet with few choices including dried out eggs and potatoes.

  • Stayed March 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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267 reviews from our community

Traveler rating
    169
    72
    13
    8
    5
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • French first
  • Any
English first
Birmingham, AL
Senior Contributor
29 reviews 29 reviews
28 hotel reviews
Reviews in 25 cities Reviews in 25 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed February 13, 2011

This hotel was clean, and the staff was awesome. They were genuinely concerned about our comfort and at every turn they went out of their way to make our stay a delight.

Everything was relatively new in the hotel, and I really had no complaints. We drive through this area pretty regularly for business, and I'll definitely stay here on the next go around.

  • Stayed February 2011, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StauntonHampton, General Manager at Hampton Inn Staunton, responded to this review, February 15, 2011
I am so pleased to hear that we not only met, but exceeded your expectations. I will be sure to share your review with our team members. Our goal is to always provide top notch service and accommodations to our guests as well as to uphold the brand standards that Hampton Inn has set forth. Thank you for staying with us!

Sincerely,

Andrew Bailey
General Manager
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Amelia Island, Florida
Top Contributor
129 reviews 129 reviews
23 hotel reviews
Reviews in 57 cities Reviews in 57 cities
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed January 8, 2011

Stayed last night. Perfectly fine. Check in was smooth, and young lady gave nice and complete directions to our desired restaurant. Breakfast was good. By way of this note, I'm informing management of a need to fix a rattle in the heater/air conditioner in Room 325. It didn't bother our sleep, as we were very tired, but it does need fixing.

  • Stayed January 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StauntonHampton, General Manager at Hampton Inn Staunton, responded to this review, February 15, 2011
Thank You for your review. We continually strive to make our guests feel at home and completely satisfied when staying at our property. I hope we will have the pleasure of accommodating you again in the future.

Sincerely,

Andrew Bailey
General Manager
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Staunton, Virginia
1 review
5 of 5 stars Reviewed December 29, 2010

We are actually locals who have been displaced by a fire. We are in this hotel perhaps more than most and as such, are experiencing it unlike many do. We listen as each guest is given a warm reception, assistance without limit, genuine kindness. The team operates as a team. The accommodations exceed any I have experienced as a seasoned traveler and a frequent Hampton guest. I am in the hospitality business and consider myself a fair critic. I am overwhelmed at the level of consistent service provided. I think this hotel stands as an example of what many say they have but don't and what many of us in the industry seek but seldom find. Well done - from the crew to management. Thank you.

  • Stayed December 2010, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Charlotte, North Carolina
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 6, 2010

Stayed here on our way back from Thanksgiving. Right off the highway (I-81) with plenty of restaurants nearby to explore.

Excellent Hampton with friendly staff and a nice breakfast. Kudos to the night manager who went beyond the call of duty to make our stay as pleasant as possible. Seemed like she covered every task in the hotel that night. We enjoyed a spacious King room with a sofa bed for the kids.

Will definitely stay here again when we pass through.

  • Stayed November 2010, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StauntonHampton, General Manager at Hampton Inn Staunton, responded to this review, December 7, 2010
It's always nice to hear such positive comments coming from someone who just happens to pass through and discover our property. I will be sure to share your comments with our staff to reinforce our commitment to taking care of our guests in every way! Thank you once again for taking the time to write a review for us!

Take Care-

Andrew Bailey
General Manager
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Perkasie, PA
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 29, 2010

My husband and I called from the road since we were traveling from TN to PA and were getting tired. The woman at the front desk was very, very helpful and check-in was a breeze when we arrived. Our room was large and very clean and the beds were very comfortable! We will stay here again when we travel anywhere down South!

  • Stayed November 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StauntonHampton, General Manager at Hampton Inn Staunton, responded to this review, December 7, 2010
We are glad you had a "Good Night" with our hotel while passing through Staunton! Thank you for the kind review, and we look forward to having you as our guest in the future.

All the Best-

Andrew Bailey
General Manager
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Huntington, WV
1 review
5 of 5 stars Reviewed November 13, 2010

Just a good place to stay. The staff are very helpful. It was quiet, clean. Not fancy, but rate it as one of the best I have stayed in. When the room is clean, the staff are friendly and
helpful, the atmosphere is quiet for sleeping, the food is good, and location is good, what else do you really need? Great!!

  • Stayed November 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StauntonHampton, General Manager at Hampton Inn Staunton, responded to this review, November 19, 2010
I appreciate your kind review on our property, and am so glad that you enjoyed your stay with us. I hope that we have the pleasure of your return visit in the near future.- Andrew Bailey-GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Staunton

Address: 40 Payne Ln., Staunton, VA 24401
Phone Number:
Location: United States > Virginia > Staunton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Staunton
#2 Business Hotel in Staunton
#3 Family Hotel in Staunton
Price Range (Based on Average Rates): $$
Number of rooms: 76
Reservation Options:
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Also Known As:
Hampton Inn Staunton Hotel Staunton
Staunton Hampton Inn

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