I have to say this hotel is just average. There were 3 people behind the counter when we checked in. The two men who were working were exceptional!! Very friendly and professional. When we had to wait about 30-40 minutes to check in because our room wasn't ready, they were very sympathetic and gave us 2 breakfast vouchers. The lady behind the counter, however, I assume was getting off because I looked at her and began to ask her what room number I was and she acted like she didn't hear me and left. (It was obvious lol). But the other staff made up for it!!
Pros of this hotel: very clean, friendly staff, right off of 81, spacious rooms, comfy beds, in room fridge, and prompt attention given to your needs.
Cons: our a/c did not get cold, phones wouldn't work, and breakfast was not very good. (Skip the buffet as it is not very tasty or fresh).
Overall, we would still stay here again, just don't look to be dazzled for a 3 star. On their behalf, they were slammed this weekend with many events going on and a full hotel. Have stayed here before and it is usually better :)
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- Also Known As:
- Holiday Inn-Golf And Conf Center Staunton
- Holiday Inn-Golf & Conf Center Staunton Hotel Staunton
- Holiday Inn Staunton
- Staunton Holiday Inn