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“Great Stop” 5 of 5 stars
Review of Holiday Inn Staunton Conference Center

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Holiday Inn Staunton Conference Center
3.0 of 5 Hotel   |   152 Fairway Lane & Country Club Rd, I-81, Exit 225, Rt 275W, Staunton, VA 24401 (Formerly Holiday Inn-Golf & Conf Center Staunton)   |  
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Ranked #8 of 15 Hotels in Staunton
Keene Valley
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Great Stop”
5 of 5 stars Reviewed January 14, 2014

We departed NY in below zero weather going to Florida. At the end of the first day, we were in Staunton, VA. What a wonderful place to stop. We can't think of anything that wasn't good. This will be a regular way point in the future. Very polite staff, clean, spacious rooms, and nice restaurant. Have to come through when we can stay an extra day and play golf.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnStaunton, General Manager at Holiday Inn Staunton Conference Center, responded to this review, January 19, 2014
Thank you so much for the “Great Stop” Review and 5 stars! Your kind comments mean so much to us, especially the recognition of our wonderful staff! And we are so pleased that you enjoyed your stay with us. We hope to see you again soon on your next trip through Staunton with your golf clubs!

Sincerely,
Sean Taylor
General Manager
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173 reviews from our community

Traveler rating
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    11
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • German first
  • Any
English first
Carlisle, Pennsylvania
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 6, 2014

My family recently stopped at this Holiday Inn a bit unexpectedly (weather related). The front desk clerk was polite and our room (a standard king) was very nice. The toilet was running when we entered and the toilet handle seemed stuck in the down position. I called the front desk and the clerk immediately offered to move our room asking if she could call me back once she knew what room was available. While waiting I managed to "un-stick" the handle and fixed the problem. When the desk clerk called back I explained that the problem seemed to be fixed but she still offered to move us just in case, I told her we'd let her know if it was a problem again but it was not. She was polite and helpful.

We did not want to eat at the hotel restaurant (our son was begging for pizza) so we called back down to the front desk later to ask for suggestions which she did. Little Maria's delivered to the room and was very good.

The bed was super comfortable and we would definitely stay here again.

  • Stayed January 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnStaunton, General Manager at Holiday Inn Staunton Conference Center, responded to this review, January 19, 2014
Thank you for taking the time to write us your review! I appreciate your candid feedback about our hotel. We are continually looking for ways we can improve our Guest’s experiences at our hotel.

We hope that you will come back and see us again soon.

Thank you,
Sean Taylor
General Manager
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Washington DC, District of Columbia
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 6, 2014

Very nice staff and great wait staff in onsite restaurant. We had some winter weather issues on drive in so we decided to stay in and eat dinner there, good fast and friendly service and affordable prices. We ended up eating breakfast there as well and dinner the second night.

  • Stayed January 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnStaunton, General Manager at Holiday Inn Staunton Conference Center, responded to this review, March 5, 2014
Thank you so much for your review ““would stay again””! I am very happy to hear that you enjoyed the Restaurant food and service as well and we hope that you will come back and see us again soon.

Safe Travels,
Sean Taylor
General Manager
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Blacksburg, Virginia
Top Contributor
57 reviews 57 reviews
41 hotel reviews
Reviews in 43 cities Reviews in 43 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed December 23, 2013

This hotel has had a major renovation recently. The staff was very efficient and welcoming upon my arrival. This is greatly appreciated. The "new" rooms are very well appointed with a very comfortable bed and wide screen TV. The internet access was quick. Bathrooms were immaculate, but slightly dark. My only complaint is that the heating was either all on or all off. The thermostat didn't work very well. The only way to reduce the temperature appeared to have the heat turned on and reduce the thermostat all the way until the air conditioner turned on, then the humidity in the room was extremely low. I am sure that they will get this fixed. Convenient to I-81. Breakfast was exceptional and the staff very efficient and professional.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
33 reviews 33 reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed December 12, 2013

Hotel ok but nothing spectacular. The room needed light bulbs and when they repaired them they weren't working. Fortunately I had a flashlight and we were functional. The help was nice and very friendly.

  • Stayed October 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnStaunton, General Manager at Holiday Inn Staunton Conference Center, responded to this review, December 14, 2013
Dear Pollard190

Thank you for your honest and candid feedback. While we are pleased that you found our staff nice and friendly, we are sorely disappointed in ourselves that we didn’t make much of an impact on your experience nor did we make your stay memorable in a positive way. When I saw your stay date, I realized that you had stayed during one of our area’s highest rated peak season. Furthermore, you experienced unresolved maintenance issues, leaving with a dissatisfied feeling. For this, I take full responsibility and apologize for our shortcomings. I am grateful that you still shared your experience as it can only serve to help strengthen our weaknesses and make us a better hotel.

Sean Taylor
General Manager
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Top Contributor
88 reviews 88 reviews
7 hotel reviews
Reviews in 38 cities Reviews in 38 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed December 1, 2013

Traveling with a dog makes life a little more difficult on the road. We stopped at this Holiday Inn directly off the highway because of their pet policy. The hotel is ok. The staff were all exceptionally pleasant and professional. The rooms are nicely decorated and although clean, the sheets could be less worn. It was nice to have a delicious breakfast in the hotel restaurant. Dinner was only so, so but friendly service and lots of tv's to watch college football.
The floor for pets is convenient as there is an easy access to the back of the hotel and an area to walk the dogs. My concern was that the outside door did not lock most of the time. For safety reasons, there should be better security with that door.

Stayed December 2013
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnStaunton, General Manager at Holiday Inn Staunton Conference Center, responded to this review, December 4, 2013
Dear Hrvnyc,

Thank you for your review of our Hotel! Hearing such great feedback on our staff and on the things we are doing right is so very rewarding to hear! And we are so glad you took advantage of our pet friendly policy and pet friendly areas as well! We do understand that for so many, pets are another family member and we value our four legged guests too! Thanks for shedding light on the problems with our back entrance door. Maintenance has corrected the issue and our back entrance is secure once again!

Marisa
Assistant General Manager
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Suches Georgia
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
Reviews in 24 cities Reviews in 24 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed November 26, 2013

My wife and I had an unexpected long weekend in Staunton. I booked a hotel on Priceline and got the Holiday Inn for a good price.

This is a nice hotel that lacks local conveniences. Nothing aside from the tennis and golf course next door is within walking distance.

It is on I81 and "the by pass" and practically everything in Staunton is within 10 minutes drive.

The rooms are large, clean, modern and quiet. We were on the interstate side of the hotel. Although the hotel is on the interstate, the white noise from the a/c fan adequately hides the truck noise.

The hotel staff are exceptional and very attentive.

I would stay here again.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnStaunton, Guest Relations Manager at Holiday Inn Staunton Conference Center, responded to this review, November 29, 2013
Dear Sucheslife,
Thank you very much for your wonderful review! We are extremely proud of our newly appointed rooms and especially proud of our outstanding staff! And while we are off the beaten path to Staunton, you are indeed correct that everything is just 10 or so minutes away! We do offer a quieter more serene setting than other places and hope our guests agree! We hope you visit Staunton and our hotel again and look forward to seeing you soon!
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Additional Information about Holiday Inn Staunton Conference Center

Address: 152 Fairway Lane & Country Club Rd, I-81, Exit 225, Rt 275W, Staunton, VA 24401 (Formerly Holiday Inn-Golf & Conf Center Staunton)
Phone Number:
Location: United States > Virginia > Staunton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Staunton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Staunton Conference Center 3*
Number of rooms: 113
Reservation Options:
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Also Known As:
Holiday Inn-Golf And Conf Center Staunton
Holiday Inn-Golf & Conf Center Staunton Hotel Staunton
Holiday Inn Staunton
Staunton Holiday Inn

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