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“Comfortable easy location” 4 of 5 stars
Review of Holiday Inn Staunton Conference Center

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Holiday Inn Staunton Conference Center
3.0 of 5 Hotel   |   152 Fairway Lane & Country Club Rd, I-81, Exit 225, Rt 275W, Staunton, VA 24401 (Formerly Holiday Inn-Golf & Conf Center Staunton)   |  
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Ranked #6 of 15 hotels in Staunton
Churchville, VA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Comfortable easy location”
4 of 5 stars Reviewed February 25, 2013 via mobile

Stayed here while getting repairs on home. Very comfortable. Great location. Nice rooms. Pool and bar were excellent. The staff was very attentive to our needs, even to the extent of bringing in a larger refrigerator for our stay.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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162 people have reviewed this hotel

Traveler rating
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    36
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    10
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • German first
  • Any
English first
Washington DC
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed January 25, 2013

We stayed in this property nearly a year ago, maybe more. That part was fine.

Recently I discovered that our card was charged again though we have not been back in that area.

This indicates to me that the place kept our credit card number on file. It's hard to see how this could be an "accidental" charge months after our stay. Beware.

  • Stayed February 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Staunton Conference Center, responded to this review, February 7, 2013
Dear KiryC,

Thank you for your review regarding your recent stay at Holiday Inn Staunton Conference Center. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance.

Sincerely,

Karen G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roanoke, Virginia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 27, 2012

Now the best hotel on the I81 Va corridor ! The recent upgrades were extensive and very well done.The staff places an obvious emphasis on professionalism and hospitality. Hands down the most friendly hotel staff I have ever encountered.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Silver Spring, MD
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 16, 2012

I say "speed trap" because you are a captive traveler along this stretch of Hwy 81 with few choices to stop and are probably beat after a long drive. This is not a destination area. The rooms are way overpriced (189/night) and are poorly insulated for sound. Noises come from adjacent rooms and from banging doors heard up and down the hall. And for this price there is not even a free continental breakfast or a coffee machine in the room. The only positives are it is newly renovated and clean. Keep driving.

Room Tip: Bargain the price down.
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  • Stayed October 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blacksburg, Virginia
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 9, 2012

I've always enjoyed my stays here, but the new upgrades make it better than ever. The restaurant is fresh and new looking, and has a new menu to go with the new look. Absolutely the friendliest staff of any hotel I frequent.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairfield, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 27, 2012

After reading some of the reviews regarding the progress of the renovations at this hotel, I was concerned. I was bringing a group of 20 people to the Staunton area and had stayed at the hotel when it was a Holiday Inn. The staff had been wonderful in the past and the hotel was never in poor condition. So I was surprised to read reviews indicating it was now "Hotel Impossible". I contacted the group sales manager regarding the renovations and she assured me they were moving along quite well. She even gave me weekly updates as to its progress. I decided to go there despite some of the reviews I read. To say I was pleasantly surprised would be an understatement! The staff is fantastic - they kept the bar and restaurant open for us because we were running late. The rooms we had were beautifully done. The portico is complete as are the parking lot and the pool. The only thing remaining to be done appears to be the "common room" where the bar will be located once it is complete. Honestly, I can't say enough about this hotel and its staff. We stayed at another Holiday Inn with comparable amenities the night before and it was not nearly as nice as this hotel. I am sure it will be back under the Holiday Inn banner in no time. Can't wait to go back!

  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Central Wisconsin
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed July 23, 2012

This place should be on Hotel Impossible! We arrived after taking the recommendation of the rental agent at the local Harley dealership. We were there July 11-13. You have to enter from the side door as the front entrance is under construction and closed. The upper parking lot looks like it's been strafed. Both indoor and outdoor pools are closed along with the bar. The landscaping is limited to mowing the weeds. The room we had needed paint but the carpet and hard surfaces in the bath were in good shape. Stay on the golf course side of the building as the noise from the interstate is loud. The best thing here are the people and the pancakes in the restaurant. The staff know they have a mess. It isn't going to get better in 90 days as promised but they keep trying. My guess is this place is under receivership, foreclosure by a lender who is operating on the cheap, or a real estate developer hoping some bank will loan them more money to fix things. There were four workman one day outside pouring concrete. The next day there was one worker in the indoor pool who was talking on his cell phone and smoking most of the time he was present. That's it. It would take nearly 40 people to work many weeks to get this place in shape for the HI to give them back their franchise.

Room Tip: Stay on the golf course side to avoid the highway noise.
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  • Stayed July 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Staunton Conference Center

Address: 152 Fairway Lane & Country Club Rd, I-81, Exit 225, Rt 275W, Staunton, VA 24401 (Formerly Holiday Inn-Golf & Conf Center Staunton)
Phone Number:
Location: United States > Virginia > Staunton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Staunton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Staunton Conference Center 3*
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Also Known As:
Holiday Inn-Golf And Conf Center Staunton
Holiday Inn-Golf & Conf Center Staunton Hotel Staunton
Holiday Inn Staunton
Staunton Holiday Inn

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