What/Where is the name of this hotel? Oh, there wasn't one. The only sign we saw was "Hotel Open," which was when we knew we were in trouble. My bf and I booked this hotel after planning a trip to the Blackfriar's Playhouse in Staunton. We were so impressed by the $75/night rate, that we decided to book 2 days and spend our day before the play simply lounging by the pool (or pools--one indoor and the other out-- as boasted online). We were so excited to save money AND get away from home for a few days. Boy! We had no idea what we were in for!

When we arrived at the Hotel Disarray, we were told that the hotel was once a Holiday Inn and would be again. Until then, it was just a mess. The front lobby was closed and that area was often covered in seedy lookin' construction workers (I have to wonder where they found these men) who stared us up and down as we got out and drove around. We quickly found out that there was NO complimentary breakfast, which seems to come standard at most hotels today.

The room was not terrible, but the A/C seemed to be set on some type of energy saving setting and we spent both night wallering in bed trying to make the room cooler...with little success. I have NEVER been so hot in a hotel room in my life!

The room had a nice 40 inch (or so) TV, however, it was in front of a mirror, which seemed very strange as if they had not considered where to place such a big TV before purchasing it. The TV also did not come with a HD box, so the picture was grainy. End of the world? No, of course not, but it seemed odd. The list of TV channels was simply on a piece of printer paper.

We enjoyed the free WiFi, however, it did not work the morning of our departure.

Housekeeping was another issue. I could NOT believe how loud these ladies were in the morning! I assume they are used to an empty hotel, so they did not consider how obnoxious their yelling was for people trying to sleep.

Overall, I didn't find the hotel to be very clean either.

On the very small plus side, the bed was quite comfortable, but the pillows were very small. The man working at the front desk was nice and seeing how disappointed we were, gave us two free tickets to eat breakfast in their restaurant one morning.

I would not recommend anyone staying in this hotel until they finish construction. If you simply want a place to sleep and play golf, you might be in luck.

Months after booking two rooms at this Holiday Inn for my daughter's graduation from college (at $170 per night each room), we were met with little to be cheerful about. First of all, the I-81 sign said "HOTEL OPEN" instead of Holiday Inn, and as soon as we drove up we noticed that the usual registration entrance was roped off and obviously under construction.
Since we had my elderly parents and Dad's bulky oxygen machine, this lack of a proper entrance was a concern-and rightfully so! While unloading over a raised curb not designed for unloading, I tripped on the curb and landed on my ribs and left hand. Still waiting to see if cracked rib from that.
The room was nice and reminded me of staying there before years ago. But housekeeping never brought requested towels. The restaurant that I remembered is closed (never told us about that since reservation booked, nor about construction). The overpriced breakfast buffet was-for the most part-lukewarm at best.
Overall, the bed was very comfortable, but we should have been told that it was no longer Holiday Inn, and the price should have been considerably lower even for graduation weekend.

For the price of over 165.00/night this was terrible. No one brought towels though requested on day 2. No one cleaned up spilled coffee near an elevator after being reported. It was still there when we left over 24hrs later. The construction created a huge obstale for loading and unloading with no ramp for handicapped to use. The breakfast was overpriced for cold food that was worse quality than most included continental breakfasts provide. The prices were clearly jacked higher than reason for JMU Graduation. No excuse though for such bad service and quality. I am shocked this is a Holiday Inn!!!!!!

Stayed here recently during a work trip. Staff was very friendly. No room service or lunch on premises, so that was disappointing. Construction was going on, but it didn't affect the ambiance. Internet was super fast. There were what appeared to be coffee stains on one of my body towels and rust in my trash can...I didn't report it because I didn't feel that it was something to bother the desk with, as I was rarely in the room. Have stayed at many Holiday Inns, Marriott's and Hiltons for work, so I hold hotels to very high standards. Other than the three minor issues, this was a great deal for the price I paid.