The hotel is clean, beautiful, and conveniently located. The room was clean and the room service was excellent. The front desk wasn't very pleasant. I saw them getting angry and lashing out on a disabled guest who apparantly bug them beyond their patience threshold. They promised to have a shuttle available in the morning but it wasn't there for two consecutive days. The front desk didn't notify a head of time and showed no remorse for the inconvenience. Other than that, the ambiance and facilities are excellent. They just lack a bit in their customer service because for $175 a night, I expected something a bit better in terms of human interaction.
- Official Description (provided by the hotel):
- Each of the 244 rooms at the Hilton Springfield hotel features contemporary design and evokes a sense of comfort and hospitality. Work in comfort at the large desk, curl up on the armchair with a book or simply relax on sumptuous bed linen. Appreciate the modern amenities at this Springfield, Virginia, hotel that include 37-inch HDTVs and complimentary high-speed wireless internet access. Stay active in the fitness center with a range of cardiovascular equipment and free weights. Swim laps in the heated indoor pool or simply relax on the sun deck. After a busy day, unwind in Houlihan's Restaurant and Bar. Open daily for breakfast, lunch and dinner, this Springfield restaurant offers a wide array of fine American cuisine with delicious and creative menu selections. All food is freshly prepared, from homemade soups and dressings, to fresh-baked breads and desserts. Later, enjoy a glass of wine or cold beer at the bar and soak up the cozy and relaxed atmosphere. Host meetings or events at this Springfield, Virginia, hotel that features flexible meeting space for up to 500 Guests. Utilize the 24-hour business center with amenities that include A/V equipment and complimentary printing services. ... more less
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- Also Known As:
- Hilton Springfield Hotel Springfield
- Hilton Hotel Springfield