The hotel is clean, beautiful, and conveniently located. The room was clean and the room service was excellent. The front desk wasn't very pleasant. I saw them getting angry and lashing out on a disabled guest who apparantly bug them beyond their patience threshold. They promised to have a shuttle available in the morning but it wasn't there for two consecutive days. The front desk didn't notify a head of time and showed no remorse for the inconvenience. Other than that, the ambiance and facilities are excellent. They just lack a bit in their customer service because for $175 a night, I expected something a bit better in terms of human interaction.
You have no recent hotel searches.