Traveling on our motorcycle on the AutoTrain to ride Skyline Drive in Shenandoah National Park, our accommodations fell through and we happened on this Hilton. The stay here saved our weekend getaway. Our room was beautiful, modern and clean. The hotel rooms have been recently remodeled and are comfortable, functional and perfect when you need a good's night sleep. The linens were perfection. There are security measures, room key access that make you feel secure. Most importantly, the front desk staff exceeded every expectation. I have to start by saying my husband and I were soaking wet riding in on a Harley and didnt exactly look like the typical Hilton customer. When we walked in, we were welcomed as if we were old customers. The manager even let my husband park his Harley out of the rain. The front desk staff was helpful with restaurant recommendations, how to use the Metro and a short cut to the AutoTrain. The front desk ultimately helped us hire a car which drove us to dinner and a quick tour around DC. I definitely recommend this hotel - the front desk knows how to treat their customers.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
September 11, 2012
Thank you for staying with us! I am certain the entire staff will be so pleased to read your review. Thank you for the kudos and we hope to have...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.