We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very convenient and great customer service” 5 of 5 stars
Review of Holiday Inn Express Washington DC SW-Springfield

Save Saved
You added Holiday Inn Express Washington DC SW-Springfield to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Holiday Inn Express Washington DC SW-Springfield
2.5 of 5 Hotel   |   6401 Brandon Ave., Springfield, VA 22150   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Weekend Savings!
Ranked #8 of 12 Hotels in Springfield
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
15 helpful votes 15 helpful votes
“Very convenient and great customer service”
5 of 5 stars Reviewed September 10, 2012 via mobile

The rooms are very clean and everything seems fairly new. Nothing seemed old or over used. We had a leaky bath tub but customer service took care of it right away. If you're going to DC and your room key doesn't work when you come back, don't panic. Front desk told us that the metal detectors in the museums and government buildings sometimes deactivates them. Only thing I didnt like is that there were only sheer curtains and the thick ones couldn't be pulled down. I felt like I had to hide in the bathroom to get changed! Overall inexpensive place without being scary or dirty!

  • Stayed September 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

144 reviews from our community

Traveler rating
    48
    50
    18
    21
    7
See reviews for
40
27
15
38
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Alexandria, Virginia
1 review
4 of 5 stars Reviewed September 7, 2012

Muhammad at the Front desk has a excellent service to the guest,he is not only has good service at front desk, anywhere in the hotel , he offers his nice service!!!! But personally I don feel safe in the hotel because guest dost swipe the room key at the elevator,this way,anybody can get onto upstairs and knock on your door pretend to say " house keeping " or "room service"and threaten your life!!

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Top Contributor
55 reviews 55 reviews
29 hotel reviews
Reviews in 34 cities Reviews in 34 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed September 4, 2012

We stayed here for two nights over the Labor Day long weekend. The hotel was very busy with a wedding reception, and many families. As a result, the breakfast area was full to the brim both mornings. The staff did their best to keep items refreshed, but understandably were falling behind.

We stayed in a King Room. The bed was good, and expected of the chain. The decor was a bit outdated, and the room in general was tired. The washrooms were adequately sized, but again showing their age.

The hotel is located right off the highway, and without any traffic delays, it took about 20 minutes to drive into the National Mall area.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbara H, General Manager at Holiday Inn Express Washington DC SW-Springfield, responded to this review, September 5, 2012
We want to thank you for your comments. We always appreciate feedback as it gives us the opportunity to improve things here at Holiday Inn Express Springfield. You are absolutely correct that the hotel was extremely busy over the last weekend. Our apologies for the incovenience this may have caused you. We are also checking on the bed in your room to see what needs to be replaced or repaired. Thanks again for your input. It is greatly appreciated.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
EUCOM
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 28, 2012

My family and I only planned to stay at this property for 12 days while we moved out of the local area heading overseas (I'm in the military), but when our house sooner than expected and we needed a place to stay for an extra 30 days (!), we spoke to the H.I. Express management and askled for help making an arrangement. The staff was great! (Special thanks to Armando, the business manager.) Suffice it to say it wasn't how we wanted to end our time in Springfield, but it worked out fine. Yes, we stayed longer than most ever will, but our experience gave us pretty good insight into the people there. We got to know the staff (whom we saw everyday) and it was our pleasure, they were just good people ... everyone from the ladies who cleaned the rooms (they were willing to work with us on a convieint schedule) to the guys who drove the shuttle to and from the Franconia-Springfield Metro Station (huge help!!). I also don't want to forget the maintenance staff wo helped us rearrange the room to adjust for the demands if a longer stay (they provided a microwave and better TV), and the morning breakfast crew who always had a little extra of something (Yoplait yougart, fruit loops, etc) for the kids before they left for school. Overall, they were all friendly, helpful and nice, especially to our kids (e.g.: on Saturdays they'd see us coming and going for soccer games and take time to ask how it went - very sincere, very personable). I know this review is atypical, and that you're unlikely to spend as much time there as we did, but I can tell you that the folks working at this place made it feel as close to a home as a hotel can feel. They really earned my respect as a hotel satff.

Room Tip: If you have kids, or need a second room, ask for the second floor suite. I think it's the only...
See more room tips
  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSP
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed August 27, 2012

Stayed here prior to flying home after weeks trip in VA. Older hotel, but seems to have been updated recently, rooms very clean, nice area, restaurants within walking distance, gas station within a block, Check in was quick and friendly , breakfast was one of the best I've had at this brand, well stocked and serviced continually. No lines, no problems. All in all hightly recommended.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Hampshire
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed August 23, 2012

Spent two nights here in August and was so pleased with this place! Clean room and quiet for a busy hotel. Breakfast was excellent and their was plenty of room to spread out so you didn't have that cramped feeling you get at many hotel breakfast rooms.
The location is great although its very tricky driving around trying to get to and out of the hotel. I can't remember his name, but the front desk help was WONDERFUL! They have a shuttle to the Metro station in town (about 5 minutes away) and that made our day in DC so much easier. The front desk suggested where to get on and off the Metro and made for an easy day and no driving!
My only little complaint is the shuttle only runs until 9:15-9:30, and we came back at 9:45 so we had to get a taxi-again the front desk suggested a taxi company and we had a great ride back.
Highly recommend this location !!!!

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colorado Springs, Colorado, United States
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 16, 2012

I had to travel to the Alexandria area on business for a couple of days. I chose this Holiday Inn Express based on location and price. Close enough to Alexandria and DC proper that I could get my business taken care of and still get to do a little touristy stuff, but far enough away to avoid paying the really high tourist prices.

The hotel itself is an older property; 1980s maybe. However, it's been well taken care of. Remodeling was done sometime in the recent past. Overall, the hotel was clean and modern looking. The room itself was well furnished with a king bed, couch, coffee table, dresser, LCD TV, desk and chair. The bed had a selection of firm and soft pillows to choose from (I preferred the firm). The bed itself was comfortable and I slept soundly. The walls are fairly solid; I didn't hear anyone in the rooms next to me even though they were occupied. My room faced the freeway, but traffic noise was distant and unobtrusive. The bathroom was clean and the water pressure was good. A few caulking rough spots and some dust in the corners was about the only thing I spotted through out the room that would be considered a negative.

For in room entertainment, the TV signal was clear and the channel selection was the fairly standard mix of kids, news, networks and movie channels. I didn't watch TV much because wifi is offered free in the rooms and it is fairly speedy. I was able to stream Netflix content with no problem. However, downloading a standard definition movie off of iTunes took a couple of hours.

The hotel offers a breakfast bar. It's the fairly standard coffee, bagel, cereal and juice type with the added bonus of scrambled eggs and sausage. Coffee was good and the bagels were fresh. The eggs and sausage, not so much. Then again, I haven't found many hotels that serve eggs and sausage that taste like anything but the instant microwave kind (ie - not as good as the real thing). The cereal selection was a blend of adult stuff like Raisin Bran and kids stuff like Fruit Loops. The staff kept it well stocked and it the serving and dining areas were kept clean.

A couple of plazas border the hotel with small shops and fast food. A few blocks away are more eating and shopping areas. So if you need to grab a quick bite or forgot your toothpaste, you don't have to drive far if at all.

So overall, I'd stay here again. It's got a good location, is well managed and offers up a quiet place to lay your head while visiting the nations capitol.

  • Stayed August 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Holiday Inn Express Washington DC SW-Springfield? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Washington DC SW-Springfield

Address: 6401 Brandon Ave., Springfield, VA 22150
Phone Number:
Location: United States > Virginia > Fairfax County > Springfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 12 Hotels in Springfield
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Washington DC SW-Springfield 2.5*
Official Description (provided by the hotel):
The Holiday Inn Express Washington DC SW-Springfield is a 10 story hotel with newly renovated guest rooms ideally located 13 miles south of Washington, DC at the junction of I-95, I-395, and I-495 Capital Beltway. Our hotel is 11 miles south of Reagan National Airport (DCA) and with our free shuttle servicing the Franconia-Springfield Metro Station the metropolitan area awaits. Local attractions and businesses include: the White House, Smithsonian, Arlington National Cemetery, Mount Vernon, Amtrak Auto Train, Raytheon, Lockheed Martin, General Dynamics, SAIC, General Motors, the Pentagon, Fort Belvoir, and Quantico. Shoppers will enjoy Springfield Mall, Tysons Corner Mall, and Potomac Mills.The Springfield Holiday Inn Express features 194 guest rooms with newly upgraded decor, complimentary high-speed Internet access (wireless throughout hotel, wired in select rooms), complimentary breakfast, free parking, and outdoor pool. Allow the professional sales staff at Holiday Inn Express in Springfield to assist you with your next banquet or social function; we can accommodate up to 200 people. Stay Smart with us and enjoy all of the convenience of Washington, without all of the hassle! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, IHG, Tingo, Priceline, BookIt.com, Odigeo, Hotels.com, Agoda, Venere and Otel so you can book your Holiday Inn Express Washington DC SW-Springfield reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Washington Dc Sw-Springfield Hotel Springfield
Holiday Inn Express Springfield
Holiday Inn Springfield
Springfield Holiday Inn

Owners: What's your side of the story?

If you own or manage Holiday Inn Express Washington DC SW-Springfield, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.