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“Very Nice Stay; A Little Far from D.C.” 4 of 5 stars
Review of Homewood Suites by Hilton Springfield, VA

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Homewood Suites by Hilton Springfield, VA
3.0 of 5 Hotel   |   7010 Old Keene Mill Road, Springfield, VA 22150   |  
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Ranked #2 of 12 Hotels in Springfield
Certificate of Excellence
Oregon
Top Contributor
55 reviews 55 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
61 helpful votes 61 helpful votes
“Very Nice Stay; A Little Far from D.C.”
4 of 5 stars Reviewed January 7, 2014

This property is only about a year old and was a fine place for our family to stay for a week in the D.C. area.

THE GOOD: Customer service. The front desk staff were always welcoming and friendly, especially Katy, who made us feel like family. I called in a problem the first day with our shower water not being hot enough, and it was fixed that day. It's clean and very commodious. The mattresses were comfortable -- even the queen sofa bed in the living room. Location is also convenient for household and other supplies: it's in and near several shopping centers -- a grocery store is just across the parking lot. It's very close to the interstate. 



THE NOT SO GOOD: If you're mostly visiting the area for Washington, D.C. (as we were), and you're driving, it's kind of a long drive and you're always in commuter traffic on that route. I can't speak for the Metro, though, which might be an easier way to go. Also, the units are built with fairly cheap materials, bedding, and furnishings, so although it was fine for us, being as new as it was, I got the feeling that the rooms won't look so good in a year or two. The lobby is insane -- huge plasma TVs everywhere, each with different channels blasting out, and on top of that a sound system with Muzak. It was enough to fry my nervous system, so I never used the lobby except for very brief breakfast stops.



The next time I visit this area, I will first look for a good hotel in or around downtown D.C., but if I can't find anything promising (or that I can afford), I'll come to this Homewood Suites!

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Homewood Suites by Hilton Springfield, VA, responded to this review, January 15, 2014
LeftCoastGirl,
Thank you for writing a review from your family visit with us at Homewood Suites Springfield. We appreciate you sharing feedback on both positive aspects and opportunities for improving our guest experience. I'm pleased to hear you felt well taken care of by our staff during your stay. I look forward to sharing your compliments with our team and will make sure Katy receives a special commendation for her warm hospitality. We're sorry for the areas we fell short in exceeding your expectations. We value your business and we hope you'll have an opportunity to visit us again in the future. Thank you again for writing.

Sincerely,
Chris Tyner, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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396 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Kearney, Missouri
Top Contributor
68 reviews 68 reviews
9 hotel reviews
Reviews in 46 cities Reviews in 46 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 7, 2014

What a surprise. Not only were the room rates reasonable and the facility spotless we were surprised to learn that in addition to a continental breakfast they offer free dinners Monday thru Thursday. Each day your are issued a coupon for two wines or beer beverages. The location is perfect for travel being near the conjunction of highways 95, 495 and 395. This provides direct access to Washington. The METRO station is within a mile. The number of food establishments with in a three block area exceeds twenty. Parking is free. Excellent health facility, pool and laundry. For longer stays this can not be beat.

Room Tip: Higher floors are quieter. Have the choice of a studio or one bedroom suites
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  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Homewood Suites by Hilton Springfield, VA, responded to this review, January 15, 2014
mclaren88,
Thank you for writing a great review from your three week visit with us at Homewood Suites Springfield. We strive to exceed guest expectations and hope to so by providing a clean and comfortable stay with genuine and hospitable service. We're glad our accessible location and value added amenities perfectly suited your travel needs. Please plan to visit us again soon. Thank you again for writing.

Sincerely,
Chris Tyner, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 7, 2014

We stayed at this hotel for one night during the first week of January 2014. I selected this hotel because of its high ratings by other customer reviews and we were not disappointed. For about $85 including taxes we got: a free dinner for 3 with 2 beers/person, free internet, free parking and free breakfast!!!! the hotel was recently renovated. Very nice design, cool furnishing, it smelled good too!!! spacious room, friendly staff, the food was good (buffet-style). We did not try the pool but it looked nice. I cannot say enough about this hotel. A few details though: missing in our room were tissues and shampoo, probably an omission. We had a problem with the TV remote but staff came right away to fix it.
A 10 minute drive to National Harbor and not too far from DC either. We will return for sure!

Room Tip: Our room was above the entrance and it was quiet.
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  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Homewood Suites by Hilton Springfield, VA, responded to this review, January 15, 2014
9iw7gk21,
Thank you for taking the time to share feedback from your experience with us at Homewood Suites Springfield. We're pleased to know we exceeded your expectations with our value added amenities, friendly staff, and spacious accommodations. We appreciate you selecting our hotel for your travels, and we look forward to your next visit. Thanks again.

Sincerely,
Chris Tyner, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United States
1 review
5 of 5 stars Reviewed January 7, 2014

We were very pleased with our stay at Homewood Suites and will definitely stay there again. The only "negative" was really a positive for customer service. We had requested a suite with 2 queen sized beds. They were out of those suites when we checked in. They were able instead, to give us 2 adjoining suites, each with a king size bed, for the same price. This turned out to be a better option for us!

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Homewood Suites by Hilton Springfield, VA, responded to this review, January 15, 2014
Sonja H,
We're happy to hear from you, and we're glad you enjoyed your stay with us at Homewood Suites Springfield. Although we apologize that your requested suite was not available, it's fantastic to hear that the two adjoining king suites turned out to be a better option for your travels. We thank you again for writing and hope to welcome you back again soon.

Sincerely,
Chris Tyner, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chapel Hill, United States
1 review
4 of 5 stars Reviewed January 4, 2014

very clean and family frindly, great complimentary food, parking and internet as well as evening reception offered. recommandable strongly especially for family or friends trip. Excellent accomodation.

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Homewood Suites by Hilton Springfield, VA, responded to this review, January 15, 2014
Hyo Jin L,
We appreciate your feedback and recommendations of Homewood Suites Springfield. I look forward to sharing your kind comments with our team regarding their excellence in service and cleanliness. It's great to hear you enjoyed your stay, as well as the variety of amenities that we're proud to offer our guests. We hope you'll visit us again in the near future. Thank you once again for writing.

Sincerely,
Chris Tyner, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed January 3, 2014

I stayed in this hotel back in June 2013. I promised my family to stay here again, and we did. We stayed for 18 nights, and spent the holidays next to our friends in the DC metro area. The staff are great. Katy and Daely are very helpful ladies in the front desk. When it comes to breakfast, you should look for Sabah. She is the one who makes the great food, and willing to help you and make your breakfast time amazing. I will definitely stay here again. Thank you Sabah, Katy, and Daely. Thanks to everyone made us feel home.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Homewood Suites by Hilton Springfield, VA, responded to this review, January 15, 2014
drhussein78,
Thank you for your review and return visit with us at Homewood Suites Springfield. We appreciate you and your family choosing to stay with us over the holidays, and we're pleased to hear our staff's excellence in service made for a wonderful stay. Incredible reflections like yours gives us an opportunity to recognize Katy, Daely, and Sabah with special commendations on their outstanding service and warm hospitality. I look forward to sharing your compliments with our team and hope you'll return for more family fun in the future. Please continue to make Homewood Suites your favorite hotel in Springfield. Thanks again.

Sincerely,
Chris Tyner, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belton, Texas
1 review
5 of 5 stars Reviewed January 3, 2014

In addition to a clean, comfortable suite, a pet-friendly environment, excellent food, convenient parking, and a stellar staff, our stay was enhanced by personal support from professional, friendly people! Thank you!

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Homewood Suites by Hilton Springfield, VA, responded to this review, January 15, 2014
BrynColyn,
Thank you for selecting Homewood Suites Springfield to serve your hotel needs over the Christmas holiday. We're happy to have been a part of your travels, and we're pleased to know our friendly staff and clean accommodations made for a comfortable stay. We have a dedicated team of associates that strive daily to provide exceptional guest experiences. We appreciate your review and we hope you'll visit us again soon. Thanks again.

Sincerely,
Chris Tyner, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Springfield, VA

Address: 7010 Old Keene Mill Road, Springfield, VA 22150
Phone Number:
Location: United States > Virginia > Fairfax County > Springfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 12 Hotels in Springfield
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Springfield, VA 3*
Number of rooms: 165
Official Description (provided by the hotel):
Enjoy the convenient location of the Homewood Suites Springfield, VA hotel, adjacent to the Capital Beltway (I-395) and just minutes from downtown Washington DC. Our hotel in Springfield, Virginia offers easy access to government and military agencies including the Department of Defense and the Department of Homeland Security. A number of companies including Northrop Grumman, Raytheon, SAIC, Boeing, Lockheed Martin, and Calibre are nearby. Potomac Mills Outlet, Washington Harbor, Fort Belvoir, Reagan National Airport and the Pentagon are also minutes from the hotel in Springfield, VA. Take the complimentary shuttle service to area restaurants and businesses within a three-mile radius, including the Franconia/Springfield Metro stop.Find plenty of space to make your own in the studio or one-bedroom suites at our hotel in Springfield, VA. Enjoy a range of amenities including complimentary high-speed internet access and two 42-inch HDTVs. Grab a snack or meal from the 24-hour Suite Shop to prepare in your room's fully equipped kitchen.Wake up to a full hot breakfast each morning and unwind over evening dinner and drinks* Monday to Thursday. Stay connected at the 24-hour business center and host meetings in our 841 sq. ft. meeting room. With a fitness center and heated indoor pool, it's easy to maintain your fitness regimen during a stay at the Homewood Suites Springfield, VA hotel. Relax in the evening over cocktails and conversation at the hotel bar, offering light fare and drink specials. ... more   less 
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