We stayed in this hotel for seven weeks while we were in the process of moving and it was FILTHY! We cleaned the counter surfaces in the kitchen and bathroom five times before the cleaning cloth did not look brown with dirt. Everything was covered with cooking grease. The shower curtain was mildewed and the carpet looked like it had never been vacuumed. We spent over an hour cleaning the refrigerator and then by the end of the day it was leaking. After complaining for two days, the manager switched it with a frig from another room, which we then had to clean all over again. We did not use any of their bedding, kitchen supplies, and even bought our own shower curtain. We cleaned the room ourselves during our seven-week stay because we had no confidence in the housekeeping staff. At one point, the entire hotel was without hot water for three days and no one seemed to care. The breakfast is coffee, which they are often out of, pre-packaged muffins, cereal bars, instant oatmeal, and questionable apples and oranges. We learned too late that the Towne Place Suites nearby is much nicer and has a full cooked breakfast for the same price as the Extended Stay. I cannot stress strongly enough that no one should stay at this hotel. The most puzzling part of the experience is that the hotel had a sign that they received a four-star rating from Trip Advisor - if that is true, we definitely will not be using Trip Advisor to plan any future vacations.
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- Also Known As:
- Extended Stay America Springfield
- Extended Stay Springfield
- Springfield Extended Stay