Arrived after 1800 and room was not ready. Staff was ignorant to the issues that caused and sent us (family with small kids) on a chase for a room. Breakfast in the morning was anything but. There were pots of coffee but nothing else. We asked and were told twice that they were waiting for someone to bring it from upstairs (once at 0730 in the morning and again at 0930 the next morning). I'm told we didn't miss much, just wrapped muffins and granola bars at most. First time staying at an extended stay hotel, wasn't sure what to expet, now that I know, I won't be staying there again.
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- Also Known As:
- Extended Stay America Springfield
- Extended Stay Springfield
- Springfield Extended Stay