Recently due to health issues and being in transit my son and I needed a safe and secure place to stay. I ended up staying at Extended Stay America in Springfield VA for close to 3 months. The overall experience was a pleasant one. The wholel staff was very professional, warm and friendly, extremely helpful. Everyday, one of the staff members took time to ask how our stay was going, to say hello and goodbye as we came and left the property daily.
Whenever I had to go to the front office to ask questions even if one of the staff members was helping another customers and/or needed to answer the phone they would always acknowledged me and others standing in line and would say "wait a minute, I will be right with you". Then when it was my turn they would say sorry about the short wait and how can I help you. The facility and rooms were very clean. The rooms had cookware i.e. silverware, pots, pans, cups and plates etc so while staying at the hotel one could save money and not have to eat out each night which was very nice.
Also, If you are looking for a clean, safe and nice place to stay, I recommend you stay at the Springfield VA Extended Stay in America location. We were at the hotel for over two month and from the time we first checked in to the time we checked out over 2 1/2 month later the whole staff from each shift was the same, very polite, helpful, professional, kind and respectful. Thank you for allowing me a chance to share my positive experience.
Finally, the rates per night were very reasonable and affordable.
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