Lidiya at the front desk was excellent. The first room was dirty the blanket and sheets had stains on it. The next room she put us in the blanket had stains on it also. It was just horrible I will never ever stay at any extended stay hotel again.

Stayed here for three nights and it was an overall very good experience. Room was very clean and well furnished. No problem getting the free wi-if and the standard speed worked just fine even for Netflix without paying for the $3 upgrade. Staff were very helpful and friendly. Margie was on duty two of the evenings I needed assistance and she was delightful. Minor complaint is that the AC unit cycled loudly but when I turned it off the room kept the temperature just fine all night. The price was excellent considering the close-in DC location.

overall it was nice stay and more than what i paid for.
however, i was slightly bothered by the customer service. when i went there on dec 20th around 4PM to check in, not only the representative was NOT at her desk but when she came back after 5-10 minutes, she didn't even apologize. also, we came back late that night and the office was closed and the front door was locked. the sign said to dial 600 if the office is closed so i did, and this grumpy person who sounded like he just woke up from sleep picked up and she happened to not speak any english. i eventually had to figure out how to get in by myself.

other than this, this was a fairly nice stay

I been staying at the Extended Stay in Springfield since July for work. When I come in every monday and seeing the smile on Margie face I know my stay that week will be great. It's home away from home. If I ever need any thing Margie, Victor and staff always are willing to help. Rooms are clean and comfortable. I will be coming back. Thanks so much for everything.