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My experience at the hotel - Extended Stay America - Washington, D.C. - Springfield

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Extended Stay America - Washington, D.C. - Springfield: Traveler Reviews

2.5 of 5
6800 Metropolitan Center Dr, Springfield, VA 22150
Hotel amenities
Extended Stay America - Washington, D.C. - Springfield
12 traveler photos
Ranked #4 of 11 hotels in Springfield
4.0 of 5 stars 87 Reviews
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87 reviews from our community

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Date Rating
Springfield, Virginia
1 review
“My experience at the hotel”
5 of 5 stars Reviewed October 22, 2012

I want to thank the folfs at the Extended Stay hotel for thier hospitality. Especially Margie. I dont know her last name, but I think that she is a great asset to the organization. Very professianal, courteous, pleasant and cute as abutton. Furthermore, I think it would be in thier best interest to find a way to clone her and distribute throughout the rest of the hotels.

Ruben from Houston

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Ruben G about Extended Stay America - Washington, D.C. - Springfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mn768, Manager at Extended Stay America - Washington, D.C. - Springfield, responded to this review
October 25, 2012
Thank you so much for posting your wonderful review. Margie and the rest of the team were thrilled to read your comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Springfield, Virginia
2 reviews
“first time at this hotel since it was fully renovated”
5 of 5 stars Reviewed October 15, 2012

Well ive been coming here for a long time. This is my first time here since they renovated. I must say all the work they did made this hotel a whole new place. The staff is great. A couple new face all who seem nice. Margie is still there as helpful and professional as ever. She always has a smile even when our 30 man crew bust through the door she keeps her cool.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask adam s about Extended Stay America - Washington, D.C. - Springfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mn768, Manager at Extended Stay America - Washington, D.C. - Springfield, responded to this review
October 18, 2012
"Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to be a part of the premier lodging source for business and leisure travelers looking for a great room at a great rate. We know that our largest asset is our loyal base of customers like you, which is why we are so firmly committed to your satisfaction. By continuing to provide our valued guests with exceptional value, we know Extended Stay Hotels(sm) will remain the #1 extended stay lodging source in the North America.

Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Once again, thanks for all of your very kind words."
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
“Loved it.... Very pleased with Lidiya's customer service.”
5 of 5 stars Reviewed October 12, 2012 via mobile

I stayed here in mid September and was pleased with this hotel. Lidiya was friendly and very helpful in every way. She had the answers to everything and helped me with the stuff that I needed. Half way through my stay, there was a billing issue but Lidiya made sure to call my company within a couple of minutes without a hustle. I was very pleased on how comfortable I was and for that I thank her. In general, the room layout was very nice. Also, it is an affordable place to stay in Springfield. Decent breakfast.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask -loveissl about Extended Stay America - Washington, D.C. - Springfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mn768, Manager at Extended Stay America - Washington, D.C. - Springfield, responded to this review
October 18, 2012
"Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to be a part of the premier lodging source for business and leisure travelers looking for a great room at a great rate. We know that our largest asset is our loyal base of customers like you, which is why we are so firmly committed to your satisfaction. We know you have many lodging options in the area, which is why providing you and every guest with professional, friendly service is our priority.

Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Once again, thanks for all of your very kind words."
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
“excell”
5 of 5 stars Reviewed October 3, 2012 via mobile

Awsome customer service definitely coming back. rooms are fabulous and very peaceful and clean. George was very nice and polite when I came in from a very long trip. I appreciate how nice he was. Victor and Margie is nice. I will always come back and stay again.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask redridinghood89 about Extended Stay America - Washington, D.C. - Springfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mn768, Manager at Extended Stay America - Washington, D.C. - Springfield, responded to this review
October 18, 2012
"I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to provide a ""home away from home"" for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to do just that for you, and we are truly honored for the recognition.

Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Please don't hesitate to call on me for your future stays here or at any other Extended Stay Hotels(sm) location."
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florence, South Carolina, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Good for business travelers”
4 of 5 stars Reviewed October 3, 2012

Co workers and I stayed here a few weeks back, and were pleasantly surprise. This hotel was very clean, updated, and quiet. It was also convenient to non interstate travel to the town we were working in (Lorton).

Stayed September 2012, traveled on business
Was this review helpful? Yes
Ask Sarah C about Extended Stay America - Washington, D.C. - Springfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mn768, Manager at Extended Stay America - Washington, D.C. - Springfield, responded to this review
October 18, 2012
"Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to be a part of the premier lodging source for business and leisure travelers looking for a great room at a great rate. We know that our largest asset is our loyal base of customers like you, which is why we are so firmly committed to your satisfaction. By continuing to provide our valued guests with exceptional value, we know Extended Stay Hotels(sm) will remain the #1 extended stay lodging source in the North America.

Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Once again, thanks for all of your very kind words."
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Washington, D.C. - Springfield

Also Known As:
Extended Stay America Springfield
Extended Stay Springfield
Springfield Extended Stay
Address: 6800 Metropolitan Center Dr, Springfield, VA 22150
Region: United States > Virginia > Fairfax County > Springfield
Amenities:
Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
#3 Business Hotels in Springfield
#4 Family Hotels in Springfield
Price Range: $
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Extended Stay America - Washington, D.C. - Springfield
6800 Metropolitan Center Dr
Springfield, VA 22150
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