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“Great Hotel for Longer Stays” 4 of 5 stars
Review of TownePlace Suites Springfield

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TownePlace Suites Springfield
2.5 of 5 Hotel   |   6245 Brandon Avenue, Springfield, VA 22150   |  
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Ranked #7 of 12 hotels in Springfield
Orlando
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“Great Hotel for Longer Stays”
4 of 5 stars Reviewed August 26, 2013

Stayed here for 4 nights and it was very comfortable. We had a 2-bedroom with 4 adults and had plenty of space. Front Desk Staff was fantastic and very helpful with directions and recommendations. Breakfast was better than average for this type of hotel. Room was clean and efficient.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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91 people have reviewed this hotel

Traveler rating
    27
    41
    15
    5
    3
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36
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
Reviews in 24 cities Reviews in 24 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 2, 2013

Friendly staff we arrived a little early and there was no issue about checking in a little early, We reserved a room with 2BR there was a large sofa that turned into a queen bed and full equipped kitchen. Breakfast was ok the best part of it was the waffles. The hotel is located near a large shopping center and the hotel is located at the highway exit.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greensboro, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed July 26, 2013

We reserved a two-bedroom suite room, and it was nice. Two separate bedrooms with common sitting area and kitchen. Breakfast was included, though it wasn't a great spread. Lots of breads, with the only protein available being from rubbery hard-cooked eggs. Only fruit option were bowls of hard apples and bananas. Did enjoy the waffles, though. The room was clean and mostly in good repair. Staff service was excellent. My only quibbles other than the breakfast options are small ones. Towels are thin and puny; our kitchenette had no silverware, utensils or plates, only a couple of glasses; the coffee that was available 24/7 in the lobby was pretty awful.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanda J, Manager at TownePlace Suites Springfield, responded to this review, April 29, 2014
Thank you for telling us about your stay. We hope you and your family had a great time . Thank you for staying with us. We are so glad that we could accommodate you, and your family. We hope that you consider in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati, Ohio
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 16, 2013

Booked this hotel online, prepaid the room, due to no other rooms available in the area. Found out the hard way this is franchised hotel. The hotel had no problem in charging my card twice for the stay and it took several days and many phone calls to have the money credited. Many Marriott employees did not see any wrong in this. The rate was changed and charged without any concern or care.
The room is sub-par. Clean, but the main door to the room is loose on the hinges so it takes extra effort to make sure it is closed. The chair in the room shows sign that a cat must have been in the room and used it as a scratching post. The toilet paper holder in the bathroom is so close to the seat of the toilet, it had to be removed to sit on the seat like an adult. The is no where to put clothing, as the closet doors are stuck and will have to be pounded out to make usable again, and there is no dresser in the room and the only mirror is in the bathroom. Unable to use the iron, as someone had melted clothes on it.
With all this said, my biggest issue is how they found no problem in the double charge/rate change and thankfully I was notified of it.

Room Tip: Do not accept rooms near the pool. It is outside and you have no privacy, as you cannot let sunligh...
See more room tips
  • Stayed July 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose G, Manager at TownePlace Suites Springfield, responded to this review, July 24, 2013
I must apologize for all of the issues you encountered with your reservation and the way it was handled. We have reviewed the situation and additional training has been given to those associates involved in your reservation handling.

We appreciate your feedback in regards to the items in the room that needed additional attention. We have escalated the repairs needed to our maintenance department and we can all be assured that they have been resolved.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chester, Virginia
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 2, 2013

Nice Modern room with sofa and chair, kitchen, and large desk. Perfect for my four day business stay. Room was immaculate, Kitchen saved dining dollars. A real steal from Priceline at $75 per night for a Sun to Thurs stay.

Room Tip: Ask for pool side to avoid noise from commerce ave
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  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pittsburgh
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 28, 2013

The property was clean and the front desk staff was friendly. Reserving a 2br suite, there was nice size bedrooms and a galley style kitchen, living room and a normal hotel size bathroom. My one complaint was that we asked for a roll away bed on the first day of our stay and was told they'll check for one. We stayed 2nights and after a number of walks to the front desk to personally see if one had been found, and never got one and was only told we'll look. The kids enjoyed the pool and the fact there was 3 tvs in the suite. The location was nice a shopping center is walking distance and the National Harbor is 10minutes away. overall the stay was nice and the roll away was my only issue,

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Forest
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 21, 2013

The front desk staff was very friendly. The room had a nice kitchenette. The room is quite small when using the pullout bed, but when it was closed it was nice. The shower had very hot water and great water pressure. There was no full size mirror in the room so no checking out your outfit, just the mirror over the sink in the bathroom.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about TownePlace Suites Springfield

Address: 6245 Brandon Avenue, Springfield, VA 22150
Phone Number:
Location: United States > Virginia > Fairfax County > Springfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Springfield
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — TownePlace Suites Springfield 2.5*
Reservation Options:
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Also Known As:
Towneplace Suites Springfield Hotel Springfield
Springfield Towneplace Suites

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