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“Weathering the Storm” 3 of 5 stars
Review of TownePlace Suites Springfield

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TownePlace Suites Springfield
2.5 of 5 Hotel   |   6245 Brandon Avenue, Springfield, VA 22150   |  
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Ranked #7 of 12 hotels in Springfield
Toronto
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“Weathering the Storm”
3 of 5 stars Reviewed December 8, 2012

We stayed here over the last weekend in June for the Canada Day weekend. This was our second visit with the Towneplace Suites Springfield.

The visit got off to a great start where we were warmly greeted by the front desk.

Off to the room, we were happy to see that our request for the extra rollaway bed was met. Our girls have grown so much since the last visit and the sofabed is on the small side, I would say its a small double/full sized bed.

Since we didn't get to grill last time due to the propane shortage, we checked this time to make sure the tank was full before purchasing our food for the much anticipated grill fest. Unfortunately that was not to be, due to the power going out (this hotel does not have a generator) from Friday-Saturday our food was spoiled before we got the chance to grill it :(

The girls and I took the storm in stride, the hotel breakfast on Saturday morning was basically non-existent, however the ice-cream offered by the hotel more than made up for the lack of breakfast, for the girls anyway :)

There was also a heat wave this weekend, so the pool, although on the smallish side provided a welcome cool respite and the girls made new friends and shared their pool toys with all. The hotel also had water noodles for use.

The hotel was very responsive to our concerns and addressed our issues within a timely fashion. I was very satisfied and impressed with how staff handled themselves during this time.

My only continuing gripe with this hotel is the lack of shuttle service, all of the other neighboring hotels provide this service to the Springfield metro, not sure why this Towneplace Suites doesn't. If you will be relying on the DC metro to get around this may not be the place for you or be prepared to factor in the taxi fare. There is a bus stop outside of the hotel to the metro however if you're a group of four or more it works out to the same price in cab fare.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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90 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
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English first
Wilmington, Vermont
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 29, 2012

The hotel is just off the highway about 1.5 miles from the metro station. It is immaculate as Marriott goes and their breakfast was very nice. Convenient to many restaurants nearby, some within walking distance. The suite large big living room, nic size bedroom, great kitchen with range and dishwasher.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conestoga, PA
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 29, 2012

My husband and I stayed here 4 nights in August 2012 because of his job change. The room and staff were both fine, however, since it is a pet friendly hotel, beware of fleas, especially in the sleeper sofa. I got bitten up during my stay (by fleas, probably not bed bugs) and the hotel refused to acknowledge any responsibility. And it took Marriott's claim service almost 2 months to decide in THEIR favor. I was very disappointed in this link of the Marriott brand chain. First time I ever received this kind of treatment. Just beware!

  • Stayed August 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 22, 2012

My husband and I were in the area - him for work & me as a tag-along for an impromptu trip to the DC area. We were in a studio room, and it was very nice.

The Good: The room was decorated nicely and was comfortable. The mini-kitchen was fantastic & includes a sink, refrigerator, dishwasher, stove, microwave, coffee pot, cupboards and a selection of dishes & other household items. The desk was large enough for doing work on & the TV swung either to face the sofa or the bed. It was clean & quiet. The staff were reasonably pleasant. The washers & dryers are a nice addition for people staying for awhile (they are coin-operated). The hotel is within a few blocks of a couple of strip malls that have restaurants and stores.

The Not-As-Good: The pool is outdoors & closes on Labor Day. I think they could be open a little longer, it is still hot down in Virginia in early September & I would've liked to be able to hang out by the pool. I was also disappointed to discover that there was no shuttle to the metro. It's a service I think the hotel should consider providing. I solved this by taking a cab to the shuttle (approx. $10 one-way in the middle of the day with no traffic) and then taking the bus back. If it works into your schedule, the bus is only $1.80 and is 1 stop away from the hotel. The bus stop is across the road.Take 321 to the metro station & 322 back. If the hotel isn't going to offer a shuttle in the future, they should consider having the bus schedule available for people if they are interested. If you have a car, obviously just drive to the metro & it's an easy ride to attractions in the city. The staff wasn't too friendly when we requested a late checkout, but they did end up giving us 45 minutes (why not make it a round hour?) - we ended up checking out only 10-15 minutes after the regular checkout, anyway.

Also, there is food nearby - Mike's American, a Mexican place, a Thai place in the shopping plaza, Dunkin across the road. So, that was convenient as well for nights when we didn't want to venture too far.

Room Tip: The basement floor had a bit of a strange smell in the hall, but there was none of that on the highe...
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Stayed September 2012, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 4, 2012

We ended up coming to TownePlace due to delayed settlement on our new house and stayed there 17 days. We were in two bedroom suite with kitchenette.
If you are a large family who does not care partying on town (DC) late at night, and does not mind driving to DC for sightseeing and such, this is the place for you. In terms of the location, it is right at the beltway on the south, and the hotel has an easy access to 395/95/495 - excellent location if you need to drive around. It is close by metro, but you would need to drive there, or take bus to get to metro - it's about 5 minute drive.
Location itself is a bit weird - you overlook the car dealership, and if you take Commerce, you may see some low-income rentals, but you need not worry about that - we have lived in Springfield for a long time, and have never had issues. There is a pretty large shopping center near by with Giant, CVS, Buy Buy Baby, K-Mart, Trader Joe's and some other stores and restaurants. Like another reviewer, we highly recommend Mike's American - just call ahead to be added to the list because this place gets busy all the time and wait can be long. Not far from this area, there is also place called Kingstown (it's in Alexandria)- another popular dining/shopping area with stores like TJMAXX, Ross, Home Goods, some clothing shops, Safeway, Giant, and movie theatres, not to mention tons of dining - our favories were Bonefish, Indian place across the street, Panera and Moby Dick.
Hotel itself is very comfortable - if you would rather stay in the place where they changes sheets on daily places, and leave you chocolates, skip this one. Not to say that they won't if you ask for it, they just normally make the bed for you and take out trash. When you get to your room, it is homie - meaning that it not sterile, the decor has warm hues, and the room/suite feels comfortable. There are flat screen TVs in bedrooms as well as the living area and there are cooking utencils if you want to cook - actually, there is literally everything if you need to cook there - various size pots, a couple pans, and 4 of each - plates, glasses, cups, forks, spoons, etc. They also provide you with coffee maker and a toaster. The staff replaces the towels as needed on daily basis, and also provides dish soap and whatever else you need - like toilet paper, coffee, etc.
Then you have a free continental breakfast - and it is ok - a lot better than some other places. But it is limited - you get the same frozen waffles and french toast and cereal and yogurt options, but what you get is plentiful, and they refill everything quickly. They also have fresh fruit and oatmeal and gritts, mini muffins and bread, butter and cream cheese. Overall, I'd say, there is plenty of options for a good breakfast.
Now, the workout area - while existent, it is very small - maybe 3-4 machines. It is always empty, so you would be in luck if you want to work out.
Pool - very small, but they always have a life guard, and for a quick dip, it is ok. They provide fresh towels at the poolside.
Staff - very friendly and accommodating. We had to extend our stay several times, and they were understanding and accommodating.
A tip you should take note of - they can give you an option to check out and check in immediately - take this option because your points take time to accrue on your account with Marriott, and if you are staying long time here, your day or two maybe charged to points if you use this method at the end of the stay. Otherwise, your points will show up on your account for the stay three - five days later and you won't be able to take advantage of your points right away.
Overall - I am so happy we stayed here - I have no clue why this hotel is rated 2.5 stars.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oklahoma City
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 25, 2012 via mobile

The rooms were clean and nicely equipped. The breakfast was ok. We stayed 5 nights and it would have been nice to have some meat as an option. We were in town to sight see and it was reasonably priced and a short drive to the metro station. I would stay here again.

Stayed July 2012, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
northern va
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 3, 2012

We stayed here during an extended power outage in our area. We booked a studio w/a queen bed and pull out sofa for a great rate of $119. It was a little cramped, but worked for us with 2 children. They have 1 and 2 bedroom suites as well. The property was very clean and modern. The rooms were nice - full sized kitchen and they even have a grill out by the pool that you can use. The pool was small but ok and is outdoors. They have a small exercise room. The breakfast was adequate and met our needs. When you have children, having breakfast included is definitely a plus. This is also a pet friendly property.

The front desk clerks and manager were very friendly especially during the trying time of a mass power outage in the surrounding area. This property lives up the Marriott name and would definitely recommend.

Room Tip: Has full kitchens so you can bring your own food.
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at TownePlace Suites Springfield, responded to this review, July 5, 2012
Dear guest,

Thank you for taking the time to comment and share the experience you had at our property. I am glad to hear that it was a pleasant one. We take pride in our service here at the TownePlace Suites Springfield, and I am also happy to hear our staff made you feel like at home.

Should you come back to the Washington, DC area again I hope that you won't forget about us!

Vanesa Stafford
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about TownePlace Suites Springfield

Address: 6245 Brandon Avenue, Springfield, VA 22150
Phone Number:
Location: United States > Virginia > Fairfax County > Springfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Springfield
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — TownePlace Suites Springfield 2.5*
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Also Known As:
Towneplace Suites Springfield Hotel Springfield
Springfield Towneplace Suites

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