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“Great Rooms but no free food” 3 of 5 stars
Review of Courtyard by Marriott Springfield

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Courtyard by Marriott Springfield
3.0 of 5 Hotel   |   6710 Commerce Street, Springfield, VA 22150   |  
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Ranked #8 of 12 Hotels in Springfield
Danville, Virginia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Great Rooms but no free food”
3 of 5 stars Reviewed May 13, 2013

We stayed there recently and the rooms were great. The bed was very easy to sleep in. Everything was clean. The staff was pleasant, even fun at times. Starbucks Coffee in the lobby is a real plus. I just wish I had known the hotel does not include breakfast in the price. My fault, should have checked this out first.They have a really fine breakfast menu but it can take a while to place the order if there are several people ahead of you and you will pay on average about $6 - $7 per person. I usually stay in places that have a "free" breakfast buffett so we can get up, eat, and hit the road pretty quick.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield_CY_GM, General Manager at Courtyard by Marriott Springfield, responded to this review, June 7, 2013
Dear Valued Guest,

Thank you for staying with us. Your comments are appreciated. I do want to let you know that our hotel does offer rates that include breakfast, it would be our Stay for Breakfast rate. You do place your order with our bistro server and the food is brought to you from our kitchen. At times, if we are busy, there may be a small wait, but it would not be long. If you are in a hurry, we do offer items that are prepared and you can take them with you immediately. I hope you can join us next time you are in town.

I thank you again for staying with us and hope you accommodate your stay in the future.
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130 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
Boston, Massachusetts
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed March 22, 2013

I like Courtyards. You know what you are going to get and you get it consistently and dependably. For the weary business traveler this is just one less thing to worry about. Always comfortable, clean, and THEY DON'T CHARGE FOR INTERNET ACCESS. (I am using caps so maybe other hotel chains will stop with the nutty charging for Internet. I don't want to give those other chains any ideas but why not just charge $ per toilet flush, per pillow?) But I digress. Great location to get to businesses in the area. Registration was fast and friendly (but not too friendly... what is this a resort?). I suggest you try to get rooms here on Priceline. I paid around $60/night (rack rate was $200+, which is too pricing for a room like this.). The breakfast area was a little weird. You have to go to a counter, make your order and then take a number. Would it kill then to have a wait staff? But that's a nit. Its a very good hotel that does its part to live up to the courtyard brand

Room Tip: Use Priceline to try to get a better rate.
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  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield_CY_GM, General Manager at Courtyard by Marriott Springfield, responded to this review, May 3, 2013
Dear Valued Guest,

Thank you for staying with us during your visit to the Springfield VA area. I am glad we were able to accommodate your needs. We look forward to accommodating your stay in the future.
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Mastic, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 25, 2013

I stayed at this hotel from feb 16th-18th and I was very impressed. While searching for a hotel days prior to our stay I was very skeptical because on some websites this hotel only has 2 stars. The lobby is new and very clean, the staff was amazing, everyone was so friendly. The gentleman that works at the bistro was so nice and he made my starbucks so good! I didn't get a chance to swim in the indoor pool but I did see that it was clean. I stayed in a room with 2 queen beds and 1 bathroom. The room was clean and spacious for our party of 4. We ordered breakfast from the bistro as well as dinner one night and the food was delicious! Parking was complimentary which was great as well!

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield_CY_GM, General Manager at Courtyard by Marriott Springfield, responded to this review, February 28, 2013
Dear Valued Guest

Thank you for your feedback. I am pleased we were able to accommodate your stay during your visit to the Springfield area. Your comments are appreciated and I will make sure all Managers as well as staff members are aware of the great experience you had.

Thank you again and we look forward to accommodating your stay in the future.
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Virginia
Top Contributor
99 reviews 99 reviews
55 hotel reviews
Reviews in 52 cities Reviews in 52 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed January 16, 2013

I stayed here for two nights while up in the Springfield/Alexandria area.

Usual great quality in Courtyard hotels, and in fact this location seemed to be a larger property than others I have stayed at.

The hotel is right near the I-95 and I-495 intersection and brings easy access to businesses in the area. It is also very near restaurants and shopping.

The room rate included breakfast which was a great surprise and on site there is a bar/restaurant that serves very well for night after long day of work, or a working lunch.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield_CY_GM, General Manager at Courtyard by Marriott Springfield, responded to this review, January 18, 2013
Dear Valued Guest,

Thank you for your comments regarding your stay with us. Your feedback is very important to us. The Bistro is the new concept that Courtyard is going to with new food offerings, seasonal food specials, Starbucks, To Go items, and full bar. I am glad you enjoyed our Bistro Experience, specially after a long day at work.

Thank you again for staying with us and we look forward to accommodating your stay in the future.
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Pyeongtaek, South Korea
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 13, 2013

I stayed here because I needed a hotel close to Fort Belvoir this one fit my needs. Its only a 10-15 minute drive to Ft Belvoir from the hotel. The room was clean, comfortable, and the staff was very nice. Metro station is close to the hotel, facilitating trips into the city for site seeing. Also not far from Potomic Mills so got a little shopping in as well. Additionally, military personnel get breakfast vouchers included and the food was really good. Enjoyed my stay and would stay again. Only negative was the AC/Heater is a little loud....

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield_CY_GM, General Manager at Courtyard by Marriott Springfield, responded to this review, January 18, 2013
Dear Valued Guest,

Thank you for your feedback. I am glad you enjoyed your stayed with us. I do apologize for the inconvenience you experienced with our ac unit. Your comment is valuable and I will make sure to share and address this with the proper manager and staff members.

Thank you again for staying with us and we look forward to accommodating your stay next time you are in the Springfield Area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 11, 2012

Typical courtyard (with the new lobby)

Free Wifi - with fast speeds (at least when I was there)
Clean Room
Friendly Staff
Comfortable rooms
decent food

Every employee I came across smiled and greeted me, staff was helpful in shipping some packages out for me, restaurant staff was always pleasant

What else could you ask for?

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield_CY_GM, General Manager at Courtyard by Marriott Springfield, responded to this review, December 12, 2012
Dear Valued Guest,

Thank you for staying with us. It was a pleasure accommodating your stay with us. I am glad we were able to meet your needs. We look forward to accommodating your stay in the future.

Sincerely
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SFbayarea
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
Reviews in 18 cities Reviews in 18 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed December 9, 2012

For years visiting my wifes mother in springfield we have stayed in the best western across the street from this property. In trying to change it up a bit I thought about trying this property. Black hair on the bathroom floor on our arrival made me a little concerned about the overall cleanliness of the room. The AC/heater blows directly on the desk making very uncomfortable to sit there. The staff was friendly but no complimentary breakfast, and only one cup of coffee in the room. Next trip we will either go back across the street or try another property.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield_CY_GM, General Manager at Courtyard by Marriott Springfield, responded to this review, December 12, 2012
Dear Valued Guest,

Thank you for your comment regarding your stay with us. I would like apologize for the inconvenience you experienced in the room. I will make sure our managers and staff members are aware. Comments like yours help us keep improving. Regarding our breakfast, Courtyard hotels do not offer a complimentary breakfast due to the different options that we offer our guests, such as Starbucks. Our hotel does offer packages that include breakfast from our Bistro. In the breakfast package you are able to select items from a full menu that can include a hot entree or continental items that are made fresh daily. This is the new breakfast options that you will be seeing throughout all courtyards.
I thank you for staying with us and hope to accommodate your future stay in the Springfield Area
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Springfield

Address: 6710 Commerce Street, Springfield, VA 22150
Location: United States > Virginia > Fairfax County > Springfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Springfield
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Springfield 3*
Number of rooms: 191
Reservation Options:
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Also Known As:
Courtyard By Marriott Springfield Hotel Springfield
Courtyard Springfield
Springfield Marriott
Springfield Courtyard

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