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“Great Hotel” 4 of 5 stars
Review of Courtyard by Marriott Springfield

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Courtyard by Marriott Springfield
3.0 of 5 Hotel   |   6710 Commerce Street, Springfield, VA 22150   |  
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Hotel amenities
Special Offer
Free Parking
Ranked #10 of 12 hotels in Springfield
Mastic, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Great Hotel”
4 of 5 stars Reviewed February 25, 2013

I stayed at this hotel from feb 16th-18th and I was very impressed. While searching for a hotel days prior to our stay I was very skeptical because on some websites this hotel only has 2 stars. The lobby is new and very clean, the staff was amazing, everyone was so friendly. The gentleman that works at the bistro was so nice and he made my starbucks so good! I didn't get a chance to swim in the indoor pool but I did see that it was clean. I stayed in a room with 2 queen beds and 1 bathroom. The room was clean and spacious for our party of 4. We ordered breakfast from the bistro as well as dinner one night and the food was delicious! Parking was complimentary which was great as well!

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield_CY_GM, General Manager at Courtyard by Marriott Springfield, responded to this review, February 28, 2013
Dear Valued Guest

Thank you for your feedback. I am pleased we were able to accommodate your stay during your visit to the Springfield area. Your comments are appreciated and I will make sure all Managers as well as staff members are aware of the great experience you had.

Thank you again and we look forward to accommodating your stay in the future.
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93 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Virginia
Top Contributor
85 reviews 85 reviews
45 hotel reviews
Reviews in 45 cities Reviews in 45 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed January 16, 2013

I stayed here for two nights while up in the Springfield/Alexandria area.

Usual great quality in Courtyard hotels, and in fact this location seemed to be a larger property than others I have stayed at.

The hotel is right near the I-95 and I-495 intersection and brings easy access to businesses in the area. It is also very near restaurants and shopping.

The room rate included breakfast which was a great surprise and on site there is a bar/restaurant that serves very well for night after long day of work, or a working lunch.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield_CY_GM, General Manager at Courtyard by Marriott Springfield, responded to this review, January 18, 2013
Dear Valued Guest,

Thank you for your comments regarding your stay with us. Your feedback is very important to us. The Bistro is the new concept that Courtyard is going to with new food offerings, seasonal food specials, Starbucks, To Go items, and full bar. I am glad you enjoyed our Bistro Experience, specially after a long day at work.

Thank you again for staying with us and we look forward to accommodating your stay in the future.
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Pyeongtaek, South Korea
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 13, 2013

I stayed here because I needed a hotel close to Fort Belvoir this one fit my needs. Its only a 10-15 minute drive to Ft Belvoir from the hotel. The room was clean, comfortable, and the staff was very nice. Metro station is close to the hotel, facilitating trips into the city for site seeing. Also not far from Potomic Mills so got a little shopping in as well. Additionally, military personnel get breakfast vouchers included and the food was really good. Enjoyed my stay and would stay again. Only negative was the AC/Heater is a little loud....

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield_CY_GM, General Manager at Courtyard by Marriott Springfield, responded to this review, January 18, 2013
Dear Valued Guest,

Thank you for your feedback. I am glad you enjoyed your stayed with us. I do apologize for the inconvenience you experienced with our ac unit. Your comment is valuable and I will make sure to share and address this with the proper manager and staff members.

Thank you again for staying with us and we look forward to accommodating your stay next time you are in the Springfield Area.
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Atlanta
Contributor
20 reviews 20 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 11, 2012

Typical courtyard (with the new lobby)

Free Wifi - with fast speeds (at least when I was there)
Clean Room
Friendly Staff
Comfortable rooms
decent food

Every employee I came across smiled and greeted me, staff was helpful in shipping some packages out for me, restaurant staff was always pleasant

What else could you ask for?

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield_CY_GM, General Manager at Courtyard by Marriott Springfield, responded to this review, December 12, 2012
Dear Valued Guest,

Thank you for staying with us. It was a pleasure accommodating your stay with us. I am glad we were able to meet your needs. We look forward to accommodating your stay in the future.

Sincerely
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SFbayarea
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
Reviews in 18 cities Reviews in 18 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed December 9, 2012

For years visiting my wifes mother in springfield we have stayed in the best western across the street from this property. In trying to change it up a bit I thought about trying this property. Black hair on the bathroom floor on our arrival made me a little concerned about the overall cleanliness of the room. The AC/heater blows directly on the desk making very uncomfortable to sit there. The staff was friendly but no complimentary breakfast, and only one cup of coffee in the room. Next trip we will either go back across the street or try another property.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield_CY_GM, General Manager at Courtyard by Marriott Springfield, responded to this review, December 12, 2012
Dear Valued Guest,

Thank you for your comment regarding your stay with us. I would like apologize for the inconvenience you experienced in the room. I will make sure our managers and staff members are aware. Comments like yours help us keep improving. Regarding our breakfast, Courtyard hotels do not offer a complimentary breakfast due to the different options that we offer our guests, such as Starbucks. Our hotel does offer packages that include breakfast from our Bistro. In the breakfast package you are able to select items from a full menu that can include a hot entree or continental items that are made fresh daily. This is the new breakfast options that you will be seeing throughout all courtyards.
I thank you for staying with us and hope to accommodate your future stay in the Springfield Area
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria, Virginia
Top Contributor
65 reviews 65 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed November 10, 2012

This was my second stay at this Courtyard by Marriott. We had a large reunion group, and despite being a local, we stayed here at this hotel to be near friends for our gathering! The hotel manager was extraordinarily accommodating for our rather large group and helpful in providing discounts for our stay! We stayed two nights and I enjoyed the communal amenities at this facility during our stay. I like the family friendly atmosphere and the restaurant/bar like accommodations, in the lobby. I only wish the hours were a little later!

We booked the suite which included a full living room and separate bed. This suite was on the far end of the hotel wing and was completely void of noise or interruptions - I highly recommend if you are enduring a long stay!

Room Tip: Pick the Suite with separate living room! A local tip...skip breakfast and walk to the Silver Dine...
See more room tips
  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield_CY_GM, General Manager at Courtyard by Marriott Springfield, responded to this review, November 28, 2012
Dear Valued Guest

Thank you for staying with us and recommending others to visit us as well. We are pleased you enjoy your stay and look forward to accommodating your stay in the future.

Thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Central PA
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed October 17, 2012 via mobile

Nothing stands out about this hotel. Front desk service was quick and friendly. The room smelled a little like smoke- nonsmoking facility. Booked room on website for 4 guests and requested additional towels- 3 towels in the room. Room was clean.

  • Stayed October 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield_CY_GM, General Manager at Courtyard by Marriott Springfield, responded to this review, October 18, 2012
Dear Valued Guest,

Thank you for your comments about your recent stay with us. I do apologize for the inconvenience you experienced with the room. In the future, please do not hesitate to call Front desk so we can accommodate you in a different room. We do have a non smoking policy in place with all Marriotts and we enforce it, but there are times that issues do occur. Our rooms are treated to make sure they stay clean and fresh. I will share your comments with the managers and staff members as well to make sure we correct this. Regarding additional amneties in the room, please do not hesitate to call the front desk for additional items if needed. We do accommodate all requests that are made on the reservations prior to your arrival. It would be our pleasure to take care of such requests immediately if they were missed, so please feel free to let us know.
Once again, I do thank you for staying with us and hope to accommodate your stay in the future.

Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Courtyard by Marriott Springfield

Also Known As:
Courtyard By Marriott Springfield Hotel Springfield
Courtyard By Marriott Springfield Hotel
Courtyard Springfield
Springfield Marriott
Springfield Courtyard
Address: 6710 Commerce Street, Springfield, VA 22150
Phone Number:
Location: United States > Virginia > Fairfax County > Springfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 12 hotels in Springfield
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Springfield 3*
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