I want to start off by saying that I travel quite a bit and I am a Hilton's diamond member. This hotel has to rank as one of the worst stays I have ever had in a Hampton inn . First of all I booked a non smoking room and when I arrived at the hotel I was told it was a smoking room, at first I thought I made a mistake when I booked it with my companies travel company but I later confirmed that I didn't and they were most likely overbooked . I decided to stay in the room instead of asking for a new room the next day and that turned out to be a HUGE mistake . My shoulder and arm began to itch on Tuesday (I checked in on Monday) but I didn think anything of it .. By Wednesday I had one small bite on my arm (once again I dismissed it.. I checked out Thursday and my shoulder was still itching, by the time I drove the 4 hours home my shoulder had approximately 12 bites on it plus 2 bites on my arm .. I treated myself and called the manager on Monday morning. He was apologetic but as of this review ( almost 2 weeks later ) he has yet to call me back or fax me an incident form like he stated he would . I will never stay at this property again and I will be calling hilton directly to express my feelings !
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- Also Known As:
- Hampton Inn Springfield Hotel Springfield
- Springfield Hampton Inn