We had an overall good experience at this hotel. However, we got an initially bad impression of the hotel. When we checked in the person at the front desk seemed unfriendly. She did not smile at all and it seemed like we had to struggle to get help from her. She seemed like she didn't want to bother helping us. Also, the hotel had an old hotel smell. (I think it may be relatively old since the hotel existed when I lived in the area 20 years ago). The carpets smelled bad or the hotel had a cigarette smell to it even though I think it is a non-smoking facility. Interestingly, my wife overheard some executives speaking at the hotel, that were discussing changing the hotel from a Hampton Inn to a La Quinta hotel. Maybe this needs to be done to indicate the lower quality from an older hotel.
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- Also Known As:
- Hampton Inn Springfield Hotel Springfield
- Springfield Hampton Inn