For starters front desk customer service is poor, very unprofessional individuals. Secondly, the room are gross. Mold on the walls, wall paper peeling back. The tub is the worst, its peeling on the inside and whats not peeling is dirty..I had to take a shower with my shoes on. I asked for a non-smoking room and it appears to have an odor. Don't know weather it was smoke or mildew but whatever it was smelled poorly. Wanted to change but no more rooms were available. The LINEN feels as if you're on a rocky mountain: lint balls for days on in. The towels and bath clothes look as if they had been used on a car because the were filthy when asked housekeeping for more towels, I was told that was all they had while the housekeeper proceeding to chit chat away on her cell phone...WOW unbelievable!!!! Trash behind the nightstands as well. Lastly, you have to walk downstairs if you are upstairs for ice. A friend stayed there sometime last year and stated that the ice machine upstairs wasn't working then. How ironic? Was it ever fixed? I recommend this hotel to no one. Its not like an Holiday Inn Express I've ever stay at. Can we say DISGUSTING! THIS HOTEL IS A JOKE....Poor customer service and the Hotel is falling apart. This Holiday Inn Express is in the worst condition. Probably would have been better off staying in the Super 8 down the street. (Although it looks creepy as well).
- Official Description (provided by the hotel):
- The Holiday Inn Express South Boston Hotel is a 3 star hotel located in the heart of South Boston, Virginia. We are convenient to all area restaurants, shopping, and the Halifax County Industrial Park. We are also 2 miles from South Boston Speedway and only 25 miles from VIR. If you're ready for quality service at an affordable price, STAY SMART, stay with us! ... more less
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- Also Known As:
- Holiday Inn Express South Boston Hotel South Boston
- Holiday Inn South Boston
- South Boston Holiday Inn