First, let me say we ate here two years ago and it was awesome then...not so much this time! What happened-does the quality and service only come during peak season? We ate here on a Saturday night (not busy at all and didn't have to wait for a table-I'd say they were about 1/2 full-if that). Anyway, we were seated right away and got our drinks rather fast. Our food arrived in reasonable amount of time. My husband had the lobster roll (which this time he said was ok-last time he said was fantastic). I ordered a chicken caesar salad, the chicken was like chicken jerky (and I even like dry chicken but it was even too dry for me!), the salad part was ok. My daughter had chicken fingers and fries-they were ok, although the breading is rather hard on the chicken and had to eat around it. We requested honey mustard-never received it. After we requested a to go box for my husbands $28 lobster roll-we waited forever for a check! When the waitress arrived with the check we gave her our credit card immediately but waited forever for her to return with it-my husband had to go track her down to retrieve it! The couple beside us actually asked for their check instead of placing an order because they never received their appetizer and waited a long time to be waited on. This visit really deserves only a 2 star rating, but because it was awesome the last time I will give it 3. The prices are high and would be understandable if the quality and service came with it...but not this time!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
October 12, 2012
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I am sorry to hear you didn't enjoy your last visist here at the Station. I have made notes of your reveiw and will be discussing them with my staff tonight. The Station is our family business and work hard to make sure every guest is served in accordance with our high standards.
One a postive note I am glad you have been her in the past to see how we normally operate. I will take coments and constructively use them to improve our business.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.