As a Redicard member since 2009 and a frequenter of Red Roof Inns well before this..Red roof Inn should close down this privately owned Red Roof in from their list or allowing their logo to be used. Deplorable does not even begin to describe this Red Roof inn. I do not even know where to begin. We walked into the room and the box springs had mold on them, yes MOLD and it gets worse from there. There was a smell of urine emanating from the stairwells and beer bottle askew on the perimeter of the place. The rooms on either side were trashed beyond belief. How do I know...the occupants had their doors open. I think they had been living there for weeks and the garbage had no where to go but up and out. Almost in tears, having driven almost 7 hours I kindly asked for another room.... they told me the cleaning service would not have another room for another hour and a half. Top that off with the air-conditioner not working, the TV only getting one channel and not clearly and the carpet ripped from the wall...I asked if they could find me another room closer to our destination. I was handed a book and more or less told I was on my own. I am happy to say that the women I spoke to at the Hampton Va location could not have been more wonderful and kind and I wish I asked her name because I would love to give her a shout out. An hour later, we were in a room we loved with service and cleanliness we have always known at Red roof Inn. The next day, I met the woman who had made sure we had a room and she gave be a big hug apologizing for something that was so far from her fault. I told her she was my Angel LOL This was a corporate Red Roof Inn...I am wondering if there is a difference with those that are franchised out. like the one in Stanton. The health department needs to close this one in Stanton down. I am not saying this with humor but have facts to back it up. I am so sorry I did not take pictures of the room we were given as well as the ones on our floor..beyond disgusting....
- Official Description (provided by the hotel):
- The Red Roof Inn is conveniently located just five minutes from the Richmond International Airport. With 105 renovated guestrooms, Red Roof Inn is the ideal location for your next corporate meeting, personal event, or overnight stay. The Red Roof Inn is only minutes away from all that Richmond, Virginia has to offer – including historic attractions, world- class shopping and entertainment, as well as the Richmond International Raceway, Greater Richmond Convention Center, and downtown Richmond. All guest rooms come fully equipped with microwaves, refrigerators, complimentary Wi-fi, and cable television. Handicap accessible rooms are also available. After a busy day of work or play, enjoy relaxing at the seasonal outdoor pool. ... more less
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