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“Comfortable Rooms"” 5 of 5 stars
Review of Homewood Suites Richmond Airport

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Homewood Suites Richmond Airport
3.0 of 5 Hotel   |   5996 Audubon Drive, Sandston, VA 23150   |  
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Ranked #4 of 15 Hotels in Sandston
belmont ma.
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
“Comfortable Rooms"”
5 of 5 stars Reviewed April 28, 2009

Stayed one night before early flight. Rooms have everything you need, a titch small, however. Easy to miss the turn into the hotel - make sure to turn into the gas station. Good Uno's dinner right across the street.

  • Stayed April 2009, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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189 reviews from our community

Traveler rating
    82
    60
    32
    13
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Charlottesville, Virginia
Top Contributor
233 reviews 233 reviews
189 hotel reviews
Reviews in 89 cities Reviews in 89 cities
192 helpful votes 192 helpful votes
3 of 5 stars Reviewed February 9, 2009

First of all, i stayed at the Homewood Suites the night before my flight to New York.

I was given Room 300 a nice corner room on the 3rd floor right out of the elevator door.

The only thing with the room was the front door, you had to make sure to close it, since it got stuck each time i tried to close it, so you had to make sure it closed.

The internet access ran a little slow a few times, but was good otherwise.

I wasn't there for breakfast, but the evening dinner was small and not too popular from what i saw.

The front desk people were cordial and nice but just your average hotel staff.

The little store they had was a joke, no candy, very few drinks and overpriced other things.

$3.50 for a travel size Crest toothpaste (which you can get the same one at a store or Wal-Mart for .99 cents.)

Van Service was late, was supposed to be at 4:30 came at 4:43 a.m. but my pickup was waiting for me when I arrived on the way home.

There are NO, NADA, NOTHING around except a Uno Pizzeria, you have to travel two miles away or more for anything else. Not even a fast food place is around.

I would stay here again, but just for a night before a flight stay.

Nothing really special.

  • Stayed January 2009, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ewa Beach, Hawaii
Top Contributor
200 reviews 200 reviews
172 hotel reviews
Reviews in 112 cities Reviews in 112 cities
414 helpful votes 414 helpful votes
4 of 5 stars Reviewed January 22, 2009

We arrived at 10:30 PM on the Sunday before the Inauguration. There were ample crowds, but the only thing open was the Pizzeria Uno which shares the parking lot with the hotel; and they closed at 11:00. There are no Denny's or Shoney's or similar restaurants nearby. After the long trip to the East, we were hoping for food.
The hotel was clean and adequately maintained, and the front desk staff (one person) was great.
We would return, but we would hope that the area around the Richmond Airport becomes more tourist friendly.

  • Liked — Close to airport
  • Disliked — Limited restuarant selection in the area.
  • Stayed January 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Youngstown, Ohio
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed January 17, 2009

My husband and I stayed at the Homewood Suites last weekend along with other family members. The staff was rarely available and service was way below expectations. We were glad the suite had a kitchen and went grocery shopping for breakfast as the breakfast in the lobby was pretty poor by Hilton standards. The coffee in the evening was stale. Hotel management did call me to follow up on the various service complaints and explained their 100% guarantee policy which resulted in a compelete reimbursement for our 2 night stay.

  • Liked — THe location was good for the family events I had planned.
  • Disliked — The service was extremely disappointing.
  • Stayed January 2009, traveled as a couple
    • 3 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Business service (e.g., internet access)
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Dearborn, Michigan
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 5, 2009

Compared to other Homewood Suites hotels, this one is below average. The breakfast is about worthless. It has the smallest selection of any Homewood Suites or Hampton Inn that I have seen. The breakfast hostess was laying on the sofa texting on her cell phone while the yogurt sat lukewarm without ice. Another annoyance is that the thermostat is a dial which makes it impossible to control the room temperature.

  • Disliked — breakfast
  • Stayed January 2009, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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VA
Top Contributor
75 reviews 75 reviews
74 hotel reviews
Reviews in 53 cities Reviews in 53 cities
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed November 25, 2008

Convenient location right near the airport makes this a good place to stay. Rooms are spacious and clean. The hotel has a shuttle that will also take you local if needed. Having Uno's across the parking lot was a plus. I would stay here again with family or on business travel.

  • Liked — Spacious Rooms; Uno's Next Door
  • Disliked — Not much to do without driving somewhere
  • Stayed November 2008, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Concord, New Hampshire
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 22, 2008

We were in the area for a softball tournament with teenage girls with a fair amount of down time. Homewood Suites are great for living space, not just a place to sleep. Got a very good group rate and saved a lot of money with the all-included breakfasts and weekday "manager's specials" food offerings at suppertime. The breakfasts varied and the quality of the food was quite good. The rooms were very clean (nice showers!) and the staff was friendly. The front desk immediately responded to a request for a change from a King bed to two doubles. The eating area also proved to be a great gathering place. Another plus is the separate room offering two computers with internet access and printers. The proximity to the airport was not a noise problem - excellent soundproofing. Never heard anyone on our floor and the place was usually full. A lot of business and military travelers. I agree that the pool is small, but certainly adequate along with the whirlpool. On site laundry was very helpful. Nearby convenience store (WaWA) to stock the fridge or get takeout. The nearby Uno's gives 10% off to hotel guests. Definitely worth a little bit more for the comfort and room to spread out.

  • Liked — great room that was clean and quiet.
  • Disliked — liked everything...
  • Stayed August 2008
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites Richmond Airport

Address: 5996 Audubon Drive, Sandston, VA 23150
Phone Number:
Location: United States > Virginia > Sandston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Sandston
#4 Family Hotel in Sandston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Richmond Airport 3*
Number of rooms: 125
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Also Known As:
Homewood Suites Richmond Airport Hotel Sandston
Homewood Suites Sandston
Homewood Sandston
Richmond Airport Homewood Suites
Sandston Homewood Suites

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