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“Receptionist was exceptional and made fresh coffee each...” 5 of 5 stars
Review of Microtel Inn & Suites by Wyndham Richmond Airport

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Microtel Inn & Suites by Wyndham Richmond Airport
2.0 of 5 Hotel   |   6000 Audubon Drive, Sandston, VA 23150   |  
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Ranked #9 of 15 Hotels in Sandston
Pembroke, United Kingdom
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
“Receptionist was exceptional and made fresh coffee each...”
5 of 5 stars Reviewed March 26, 2013

Receptionist was exceptional and made fresh coffee each time we visited reception on returning, one of our party didn't like the hot tea choice and next morning she produced a different tea which I am almost certain she provided herself - outstanding!
A little bit more than expected from an airport hotel.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Microtel Inn & Suites by Wyndham

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236 reviews from our community

Traveler rating
    32
    44
    66
    46
    48
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed March 16, 2013 via mobile

Good all around , a bit dated on the furniture and the breakfast isn't great. The price is right, location is good and the front desk clerk Nikki is about the nicest girl I've met in Richmond. She even had breakfast up before 6am for all of us that were checking out early (even if it wasn't very good). If you need a good, cheap, clean place to stay you could do worse.

Stayed night of March 15, 2013.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Top Contributor
69 reviews 69 reviews
7 hotel reviews
Reviews in 29 cities Reviews in 29 cities
46 helpful votes 46 helpful votes
1 of 5 stars Reviewed February 5, 2013

We booked a stay with Microtel rather last minute. We were going to be arriving in the middle of the night and the hotel we traditionally stay with was sold out. Upon arrival, we checked in and could not wait to hit the sack. As we exited the elevator on the 2nd floor, a terrible sewer like smell greeted us. Still anxious to get to bed, we proceeded to our room. As we readied for bed, we noticed sweaty 'neck roll' stains on the pillows and after pulling back the bed covers, similar dirt and stains on the fitted sheet. Mind you these did not appear to be old stains, but rather appeared to be linens that were simply unwashed after the prior guest's stay. The bathroom was in similar disarray with unkempt counter tops and hair in and around the bath tub. As tired as we were, we packed everything back up and headed back to the front desk. Though the young lady at the desk was courteous (and acknowledged that complaints such as this were not uncommon), the only thing she could offer was putting us in another room. Not wanting to risk any more precious time that I would rather spend sleeping, we declined and elected to drive until we found a nicer place.

  • Stayed July 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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los angeles
1 review
3 of 5 stars Reviewed January 31, 2013

well, this was a non-refundable booking. easy to book got the date wrong on the after i selected and confirmed that the dates were correct because they were. i tried contacting easy to book by phone to a real person but to no avail because the 4 times i called it was never in "business hours" yet never stated when business hours were. i tried the automated system, but it said this was a non-refundable booking.

anyways, when i got to the hotel about 1am and stated my situation, they did have a room available for that night, but said they can't do a refund, and that it has to be through easy to book. they said whichever company booked online usually calls when a refund is requested. i stayed there on the night of the 17. there was no hot water, and my door didn't lock, but the staff was nice. so, i just watched family guy and fell asleep with my clothes on. the next morning i had a muffin and left to work.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Microtel Inn & Suites by Wyndham Richmond Airport

Address: 6000 Audubon Drive, Sandston, VA 23150
Phone Number:
Location: United States > Virginia > Sandston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #9 of 15 Hotels in Sandston
Price Range (Based on Average Rates): $
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Richmond Airport 2*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Wyndham, Orbitz, Cheap Tickets, TripOnline SA, Priceline, Hotels.com and Expedia so you can book your Microtel Inn & Suites by Wyndham Richmond Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Microtel Inn & Suites Richmond Airport Hotel Sandston
Microtel Inn And Suites Richmond Airport
Microtel Sandston
Microtel Richmond Airport
Sandston Microtel

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