Stayed here on an overnight while traveling to OBX. It's the third time we have used this hotel as a stopping point, and it's always been very good. We had several rooms reserved on points, so the hotel was not making anything off of our party. We had four families with kids, so we also weren't an easy group. I wish I could remember the name of the gentleman who checked us in the afternoon of July 6 (4pm), but he was fantastic. As a platinum PC member, I qualified for a free breakfast, but he gave a coupon to EVERYONE in our party, including the kids. He also swapped a king room for one w/ two queens after I realized I had made a mistake when I booked the trip. I hope HI checks the records of who was on duty at that time, because his level of customer service was exemplary and he should be recognized.
The servers during breakfast on July 7 were also great. They were patient and efficient, again knowing all of our food was free. Obviously, we tipped them well, but again their attitude was outstanding.
Overall, the property is clean, easy to find, and very convenient to the airport. Rooms are very nice with solid ammenities, but it's the staff that makes this place so good. I travel a lot for business, and wish all hotels were this customer-focused. This experience will probably cause me to consider Holiday Inn more often than I previously. Thanks again to everyone at this hotel for a far-above-expectations experience.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Richmond Airport Hotel conveniently located only a mile from the Richmond International Airport (RIC), the Holiday Inn of Sandston, VA is a new hotel close to Richmond's finest attractions and businesses. Our Sandston hotel's central location provides easy access to great Richmond attractions, from racing at the Richmond International Raceway and Colonial Downs to events at the Richmond Convention Center, the Coliseum and VCU's Siegel Center. You can explore history and fine living at Mankin Mansion, the New Kent Winery and the waterfront district of Rocketts Landing, or take the family for a day of fun and education at the Virginia Aviation Museum. Business travelers appreciate our Richmond hotel's proximity to businesses such as Dominion Resources, Hewlett Packard, Million Air, Philip Morris Research Center, Qimonda, Smurfit-Stone and Thomas & Betts. You can utilize our business center, five meeting rooms and free Internet access to meet your business needs. This new hotel near the Richmond International Airport offers more than Richmond motels, as we feature an indoor pool and a 24-hour fitness center for use during your stay. You can satisfy your hunger without breaking your budget at the 1607 Bistro & Bar, our lounge and restaurant where kids can eat for free. Book with us today to reserve your Sandston, VA hotel room near Richmond's culture, history and all the area has to offer! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Priceline, Travelocity, Orbitz, BookIt.com and Hotels.com so you can book your Holiday Inn Richmond Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Richmond-Airport Hotel Sandston
- Sandston Holiday Inn