This hotel is owned by the same people that own the Red Roof Roach Motel next door. We moved over to this one after seeing what a disgusting, noisy place the other one was.
The guy at the front desk said the owner is planning to combine the two into one giant hotel. When you get inside and see the condition of the building, it's quite easy to see there's no such plan in the works. My speculation, given the shape of the place and the numerous complaint calls being taken while I was checking out, is that the owner is sucking in what money he/she can and then abandoning the place.
That said, here's what I encountered: the lobby is the only truly nice area. It's air-conditioned, and things look decent. There is NO cooling of any kind on the upper floors, and all the vending room areas have been stripped out and left with sticky floors and garbage piling in them. The stairwells had cigarette butts piled in the corners. The room itself was alright, but one bed tried to flip over if you sat on the edge, and the outlets were behind the mattresses, so the bedside lamp was constantly going out. The shower had no pressure, and my dog found some kind of disgusting, unidentifiable gray mass around one of the beds and tried to eat it. That still makes me gag to think about it.
The air conditioner in the room, even when set to high, only barely cooled the room to a comfortable temperature, and the bathroom remained very warm. Only one bed had a blanket between sheet and comforter, the comforter had cigarette burns on it, and the sheets weren't the right size for the mattress. That said, I will grudgingly admit the mattress was nice and soft.
When we went up to the front desk at the end to complain and request at least the extra money back we had to pay for switching to a less disgusting hotel, we were flatly refused. And as I said, there were others working there taking phone calls that included a ton of apologies, so clearly we weren't the only unhappy residents.
It's no wonder these places are so empty, and explains why the Red Roof Inn website doesn't even list this property. If you want something marginally better but still cheap and pet-friendly, just go to the Motel 6 and ask not to be put near the pool area. This place isn't worth the price or the headache.
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- Also Known As:
- Quality Inn Richmond Airport Hotel Sandston
- Clarion Richmond Airport
- Clarion Hotel Sandston
- Clarion Sandston
- Sandston Clarion