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“Not bad, but overpriced.” 2 of 5 stars
Review of Howard Johnson Inn And Conference Center Salem

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Howard Johnson Inn And Conference Center Salem
2.0 of 5 Hotel   |   1671 Skyview Rd, Ext 137 off I-81, Salem, VA 24153   |  
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Ranked #10 of 14 Hotels in Salem
Lancaster, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Not bad, but overpriced.”
2 of 5 stars Reviewed May 12, 2014

If this had been a $29 room, I would give it four stars without hesitation. But it was a $58 room, and I think it was about $29 short of being worth that. The front desk attendant was short on English skills, although he was friendly-ish. The room was clean, but very dated and LONG overdue for a complete overhaul. Telephone didn't work, drains were backed up, door card lock functioned poorly, and a single graffiti-covered ice machine on the first floor serviced all three floors of the motel. The breakfast bar was pathetic, offering stale biscuits, muffins, cereal in something like looked like a dirty pet food bin, and "eggs" that were suspicious at best.

On the plus side, I slept well in the king size bed, the (tube) tv had a reasonable channel offering, the sheets and towels were clean, there was plentiful hot water and the shower was great. As I said, had it been a $29 room it would get four stars... but for $58 it was a waste of money.

  • Stayed May 2014, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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237 reviews from our community

Traveler rating
    20
    53
    67
    46
    51
See reviews for
84
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • Any
English first
Vinton, Virginia
1 review
1 of 5 stars Reviewed April 3, 2014

My fiance and I stayed at this hotel on Sat March 29, 2014 and it was horrible!!!!! We booked our room checked in which the lady at the front desk was sweet and fast in checking us in. We went to our room walked in and it was freezing in the room (which I understand since it was vacant). We proceeded to turn to on the heat and 30 mins later it felt colder than when we first arrived. Called down to the over 15 times with no answer. So we went down stairs (3rd floor) and let the front desk know we had no heat and that there was pubic hair in the bath tub which was completely disgusting!!!!! We were informed that the maintenance would be up to in the next 30 mins. This was around 6:30, he DID NOT show up for over 2 hours! By then I was completely froze. We had booked a smoking room he walked in and walked right back out and told us to our face that he did not work in a room smoking! He proceeded to tell us he would change our room for us. The employee went and opened the room right next door to the one we were in so we could move our luggage. He said we would need to go down stairs to get keys for the new room. We did and walked back up the 3 sets of stairs for the 3rd time to find out the key didn't work. Walked back down and the front desk reprogrammed our keys and told us that they would work. So we went back upstairs and THE KEYS DID NOT WORK STILL!!!!! All of our belongings including my purse was in the new room. By this time I was pissed so I went back down and informed the lady the keys still didn't work. She called the maintenance man back and we were asked to meet him at our room. His key barely worked and he plain out said something was wrong with the lock that if we wanted to leave for anything we would have to go back down stairs to have someone to let us in!!!! They wanted to move us again and we refused to move because by this time it was 10:30. I was ready to go to bed. By this time I was furious I asked for the managers name and number and asked when he would be back in. The clerk wrote his name down for me. The next morning went down and spoke with the "manager" and he point out called me a liar about the PUBIC HAIR in the bathtub and that he would give us 25% off our stay!!! No we dealt with this for over 4 hours. I asked the "manager" if he was indeed the manager and he lied to my face and said no. I told him he needed to let me back in the nasty room to get our belongings. I still had the paper where the clerk had written his name down. I took that paper back down to him after getting our belongings. I specifically asked him if that was his name (which was the same name on his name tag) and he told me NO!!!! I was furious and told him he needed to learn to tell the truth and needed to learn how to treat his guest. I do not RECOMMEND this hotel to anyone not even one night!!!!!!!!!!!!!!!!!!!!!!!!!!!! Don't make the same mistake as we did.

  • Stayed March 2014, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Harrison
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed March 19, 2014

The rooms were dated but clean. Breakfast is offered till 9 but about 8:30 they quit replenishing empty containers. Juice machine was broken and no other juice option (like store bought) was offered.

  • Stayed March 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Howard Johnson

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Additional Information about Howard Johnson Inn And Conference Center Salem

Address: 1671 Skyview Rd, Ext 137 off I-81, Salem, VA 24153
Phone Number:
Location: United States > Virginia > Salem
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 14 Hotels in Salem
Price Range (Based on Average Rates): $
Hotel Class:2 star — Howard Johnson Inn And Conference Center Salem 2*
Number of rooms: 101
Reservation Options:
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Also Known As:
Howard Johnson Inn And Conference Center
Howard Johnson Salem
Salem Howard Johnson
Howard Johnson Hotel Salem

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