Traveling for the holidays I find it easy for me to get on an off the highway when traveling threw roanoke,va. I have stayed at the holiday in serval times an each time it's either poor housekeeping or poor front desk service...I'm not hard to please but I do require clean sheets an a clean tub if I'm paying to stay...when arriving to my room I did not immediately inspect my room because I was running late to a meeting..after my meeting I return to the hotel to get so e rest to see my tub had not been clean...So I called the front desk the older women working was very polite an changed my room...as I gather my belonging to change rooms I went to 428 to find hair on the sheets an black stains as if they were old sheets I then called the desk again to let them know...when getting back to the desk Jennifer the office manager was there and said you know it seems like a pattern that you come here an complain...why do you keep returning...our washer an dryer leaves hair an static on all our sheets (YUCK).... I answered her an said because it's easy for me when I'm traveling an I am a ihg member so I want my points I never think about the bad I just hope it gets better an she was very rude about it....i mean I wouldn't lie if you have poor housekeeping I will speak up....this was the worse service ever an after giving them more then enough chances I will not be back thanks to the office manager JENNIFER!
- Official Description (provided by the hotel):
- The Holiday Inn Salem hotel is Salem, Virginia s exclusive full service hotel. Our brand new facility is conveniently located just off Interstate-81 at exit 137, in the heart of the Blue Ridge Mountains. We are minutes away from the following businesses and attractions: Roanoke College, Virginia Tech, Civic Center, Moyer Complex, and many more. Holiday Inn Salem will pleasantly surprise you with its gourmet Southern Seasons Restaurant, Sunny s Lounge with full menu service, free wireless high-speed Internet in public areas and guest rooms, Jacuzzi suites, fitness center, indoor pool and hot tub, on-site guest laundry facility, room service, fax/copy service, and 2400 square feet of meeting space. All of our guest rooms feature a refrigerator, microwave, iron/ironing board, hair dryer, and coffeemaker. The Holiday Inn Salem is the perfect choice for so many reasons. We cannot wait to welcome you to Holiday Inn Salem! ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Salem/Roanoke Hotel Salem
- Salem Holiday Inn