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“Not Very Friendly” 3 of 5 stars
Review of Holiday Inn Salem/Roanoke

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Holiday Inn Salem/Roanoke
3.0 of 5 Hotel   |   450 Litchell Rd, Salem, VA 24153   |  
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Ranked #8 of 14 hotels in Salem
Jensen Beach, FL
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
“Not Very Friendly”
3 of 5 stars Reviewed May 1, 2011

Arrived here on Easter Sunday and stayed for 3 nights. Check-in was prompt, rooms clean and fine for our stay. Staff wasn't very friendly. We were in and out for three days with not one of them speaking to us. My biggest problem is the fact that they are knocking on your door at 8:45 am to clean the room. If you put out your "Do Not Disturb" sign, they slide a note under your door saying that with respect to your do not disturb sign, your room will not be cleaned but you can call the desk for clean towels. Now I don't know about you, but part of the pleasure of being on vacation is that someone else is making my bed. There was a restaurant in the hotel but no one even suggested we eat there. In short, fine for the night but if staying longer you might want to try somewhere that you'll feel welcomed.

  • Stayed April 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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68 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
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English first
Orlando
Senior Contributor
43 reviews 43 reviews
26 hotel reviews
Reviews in 32 cities Reviews in 32 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed September 2, 2010

I feel compelled to write about this nice, clean hotel located outside of Roanoke. I usually don't stay at Holiday Inn's, preferring Hilton or Hyatt, but I have to stay this was probably the nicest Holiday Inn I have stayed in. It's VERY clean, has a solid breakfast buffet with nice service people, and I slept in a quiet, cool room with nice linens and pillows. Bathroom was updated. Everything worked. Electrical outlets in good places and lighting was nice. If you want a good value hotel in the area, I would recommend this one.

  • Stayed September 2010, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Richmond
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed June 28, 2010

Our group of 37 played in a baseball tournament in Salem. With that size group you usually have someone who hates their room. No one did! Queen beds were great, with 2 types of pillows. The bathroom fine, though no exhaust fan, so very steamy after a shower. A convenient laundry on the second floor made it possible to wash uniforms. Granted we were only inthe hotel from 1015p until 930a the next morning, but overall it went well. We were offered free breafast vouchers for each room whcih was a big financial help, since we'd had to eat our every other meal. One big issue was a lack of air conditioning on hallways and the elevators. There was none and it was nearly 100 degrees the days we stayed. Also, it is hotel policy to not turn on the air once room is cleaned. A couple of rooms did not check in prior to the end of our first day and walked into a room that was about 84 degrees. It took two hour to get it cool enough to be comfortable. If you not going to be there until later in the evening on a hot day, call and request that the air be turned on in your room. Stephanie at the front desk was really helpful and it showed they valued our business. P.S. Eat at Mac 'n Bobs Sports Bar.

Stayed June 2010
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pa
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 22, 2010

Being a seasoned traveler, this is THE WORSE ENGINEERED HOTEL I have ever stayed in. Room 120 on the first floor hears all the noise from the lobby and the stairway.
The phones did not work in the room. I had to call the front desk using my cell phone , their explanation of the phone not being turned on was that they didn't want anyone making long distance phone calls. At that time I had requested a wake up call at 7 AM.
Well did not get any sleep because of all the noise, my colleague went to the front desk at 1 AM to ask them to have them to go to the room next to us to turn the volume down on their blaring TV. The lobby TV continued to send noise down the hall. Did'nt they place any insulation in the walls of the rooms? Needless to say the wake up call never came
luckily I was still up at that time. If it would have been warmer I would have slept in my car. I WOULD ADVISE NOT TO STAY HERE IF YOU REQUIRE ANY SLEEP

Stayed March 2010, traveled on business
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New York, NY
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 19, 2009

I thought the property was well kept. I don't think the value is that great. You can stay in similar hotels and be served a free hot breakfast. This place was charging ~$8.00 for a similar breakfast that you would get for free. The rooms were clean and comfortable.

  • Stayed June 2009
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Winnipeg Manitoba Canada
Top Contributor
62 reviews 62 reviews
51 hotel reviews
Reviews in 47 cities Reviews in 47 cities
238 helpful votes 238 helpful votes
4 of 5 stars Reviewed October 8, 2008

My seventy-five year old mother and I stayed at the Holiday Inn in Salem Virginia for the night of Tuesday, October 7th, 2008. When making our reservations online, we requested a room on the top floor, away from the elevator and the Interstate, and we received a room on the third floor (of four) right in front of the elevator overlooking the entrance to the hotel.

The very large room included two queen beds, each with four pillows on them, a clock radio, one office-type chair with a table/desk, one comfy chair with an ottoman, one bench-type chair, a large television with fifty-seven channels and a remote, a mini-refrigerator, a microwave, a coffeemaker, and an iron/ironing board. There was also a fake tree in the corner by the window, which we thought was a very nice touch.

The very large bathroom had plenty of room to move around in, and included three sets of towels, a hairdryer, bottles of shampoo and lotion, as well as a bar of facial soap and a bar of bath soap. There was a handle in the shower, which my mother was able to use to get in and out with ease. However, the shower area could have been a bit cleaner, especially around the shelves where the soap and shampoo would be placed.

The wired high speed internet connection worked sporatically for much of the night, making it very frustrating to get anything done. It should be noted that the hotel was completely sold out, so the demand on the network would probably have been high. Also, I was not able to get a wireless connection from the hotel room.

After taxes, the American Automobile Association rate per night for Room 320 came to $115.96 U.S. Funds. Overall, we were very comfortable, and despite having a room opposite the elevator, it was pretty quiet...

  • Liked — The fake tree in the room
  • Disliked — Poor Internet access from room
  • Stayed October 2008, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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ohio
1 review
1 of 5 stars Reviewed June 9, 2008

we were recomended to stay at this hotel and it was one of the worst one ever.the room was so old and filthy and disgusting who ever cleans the room need to be fired the wall paper was coming off the walls,it looked old as dirt.Dont be fooled by the outer apperance,for the money i wished i would of slept in my car.

  • Liked — nothing
  • Disliked — the room
  • Stayed June 2007, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Salem/Roanoke

Address: 450 Litchell Rd, Salem, VA 24153
Phone Number:
Location: United States > Virginia > Salem
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 14 hotels in Salem
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Salem/Roanoke 3*
Official Description (provided by the hotel):
The Holiday Inn Salem hotel is Salem, Virginia s exclusive full service hotel. Our brand new facility is conveniently located just off Interstate-81 at exit 137, in the heart of the Blue Ridge Mountains. We are minutes away from the following businesses and attractions: Roanoke College, Virginia Tech, Civic Center, Moyer Complex, and many more. Holiday Inn Salem will pleasantly surprise you with its gourmet Southern Seasons Restaurant, Sunny s Lounge with full menu service, free wireless high-speed Internet in public areas and guest rooms, Jacuzzi suites, fitness center, indoor pool and hot tub, on-site guest laundry facility, room service, fax/copy service, and 2400 square feet of meeting space. All of our guest rooms feature a refrigerator, microwave, iron/ironing board, hair dryer, and coffeemaker. The Holiday Inn Salem is the perfect choice for so many reasons. We cannot wait to welcome you to Holiday Inn Salem! ... more   less 
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Also Known As:
Holiday Inn Salem/Roanoke Hotel Salem
Salem Holiday Inn

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