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“Welcome refuge for the weary travelers!” 5 of 5 stars
Review of Holiday Inn Express Hotel & Suites Salem

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Holiday Inn Express Hotel & Suites Salem
2.5 of 5 Hotel   |   991 Russell Drive, Salem, VA 24153   |  
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Ranked #3 of 14 hotels in Salem
Maple Glen, Pennsylvania
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Welcome refuge for the weary travelers!”
5 of 5 stars Reviewed June 12, 2010

My daughter and I were returning from USC Columbia to suburban Philadelphia, it was late and we needed to stop for some rest. We had no reservations, but the person at the front desk was very courteous and had accommodations for us. The hotel was obviously new, nice modern decor. We were pleased that the rate included a hot breakfast, since we still had a long trip ahead the next day. Nice big room, big bathroom, comfy beds and linens, micro and fridge (not very cold). I would definitely stay here again.

  • Stayed June 2010, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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180 people have reviewed this hotel

Traveler rating
    104
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See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • Any
English first
Naperville, Illinois
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 3, 2010

This newer property has everything - Great rooms with high ceilings, comfy beds, plush towels, modern decorating, flat screen TVs, Swimming pool, Exercise Room (small), large bathrooms, and a great price. A super value and a super stay - highly recommended.

  • Stayed May 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Meadow, New York
1 review
5 of 5 stars Reviewed May 14, 2010

My husband and I were on our way to Hendersonville, NC from Long Island, NY. We realized that we still had another 4-5 hours of driving and it was dark and no lights on the road. We decided to stop and saw a sign for 3 hotels. We decided to stay at the Holiday Inn Express and what a pleasant surprise!! We had no problem getting a room and all the employees we encountered during our stay were so friendly and helpful. We have stayed at different named hotels during our many travels and this Holiday Inn Express was the best I have ever stayed at. After this stay me and my husband decided that the Holiday Inn Express will be the only hotel we will ever stay at.

  • Stayed May 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 11, 2010

We had to be in Blacksburg, VA the next day, so I booked this hotel because it was located right off I-81. I thought I would check-in and then have to drive into Salem to find a restaurant. I was pleasantly surprised to find a full service restaurant located in the lobby with a great selection of food. Overall the hotel was clean and quiet. I'd stay there again.

  • Stayed May 2010, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Silver Spring, Maryland
1 review
5 of 5 stars Reviewed May 9, 2010

We enjoyed this hotel very much. The rooms were roomy, nicely decorated, and very clean. Great complimentary breakfast. The staff were extremely helpful and customer service oriented.

  • Stayed May 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Virginia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 22, 2010

Returned to this lovely, new hotel for just a one night tournament. Staff had decorated with our college colors to celebrate our team being in the NCAA D-III Final Four AND provided wonderful refreshments for the afternoon and evening.

The rooms are so clean and well provisioned. Our fridge didn't work and it was promptly replaced. The breakfast is terrific, especially the cinnamon rolls. The lobby is smartly decorated and has a nice big screen TV and makes a great gathering place for the many people from our school who stayed there this time.

What sets this place apart is the service orientation; the manager and staff try to accommodate every request and are so friendly and professional. Only complaint is when the hotel is full, it can be a little noisy. Of course, the staff can't control this but be sure to let them know if quiet is an issue for you and they will do their best for you.

We will make this our permanent stop for travel to the Roanoke/Salem area because it's a great value and the customers are valued by the staff.

Wha

  • Stayed March 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville TN
1 review
5 of 5 stars Reviewed March 13, 2010

We appreciated:
The helpfulness of the receptionist when we arrived - without a reservation. When we asked if we could have a quite room. He explained that the noise we were hearing was from soccor students. However, he went out of his way to find a quite room for us.
The maintenance man that we met on the elevator was friendly.
The receptionist when we left sincerely wanted to know if everything was ok.
We appreciate the breakfast that allowed us to have many choices and get on our way quickly.
Most of all the staff was outstanding.

  • Stayed March 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Hotel & Suites Salem

Address: 991 Russell Drive, Salem, VA 24153
Phone Number:
Location: United States > Virginia > Salem
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Salem
#3 Family Hotel in Salem
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Salem 2.5*
Official Description (provided by the hotel):
The newest addition to the heart of Blue Ridge is the Holiday Inn Express Hotel & Suites Salem, VA! We are conveniently located to I-81 at exit 141, just a short drive to following area attractions : Roanoke College, Salem Civic Center, & James Moyer Complex. With our world class service and many Salem/Roanoke businesses, restaurants and attractions within walking distance or minutes from our front door, you ll discover why our guests have selected us as their preferred hotel in Roanoke Valley! This state-of-the-art hotel features special in room amenities such as free high-speed Internet access, 37 flat panel LCD TV and free local calls. Whether you are staying with us for business or pleasure, take time to relax and enjoy our outdoor swimming pool, business center, wireless Internet access in all public areas and fitness center. Points of Interest: Companies: General Electric, Carter Machinery, & Medeco. Hospitals: Lewis Gale Hospital, & Veterans Affairs Hospital. Universities: Roanoke College, Virginia Tech, Hollins University & Radford University. Local Attractions: Taubman Museum of Art, Virginia Museum of Transportation, & Dixie Caverns. Stay Smart at the Holiday Inn Express Hotel and Suites Salem Virginia. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Salem

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