This is a very new hotel,so new you can still smell the paint in the rooms. I am a priority club member and asked for a upgrade when I checked in. Kathy at the front desk looked at me like I was trying to rob her and said,"For What!"If all the rooms were booked and she had said so I would have understood,but no such answer, just a frown. No smile or a thank you as I checked in or a welcome acknowledgement and the hotel was not busy at the time. It was not a very nice introduction to a new hotel that I might decide to give my future business.
With that said, it was a very nice layout, the rooms were large and comfortable. The free breakfast area was one of the largest I have seen not to be in a large city. The outside pool area was nice and the fitness room had the usual equipment with a huge TV to watch while you exercised.
All-in-all this is a nice place, the staff just needs to be a little more people friendly.
- Official Description (provided by the hotel):
- The newest addition to the heart of Blue Ridge is the Holiday Inn Express Hotel & Suites Salem, VA! We are conveniently located to I-81 at exit 141, just a short drive to following area attractions : Roanoke College, Salem Civic Center, & James Moyer Complex. With our world class service and many Salem/Roanoke businesses, restaurants and attractions within walking distance or minutes from our front door, you ll discover why our guests have selected us as their preferred hotel in Roanoke Valley! This state-of-the-art hotel features special in room amenities such as free high-speed Internet access, 37 flat panel LCD TV and free local calls. Whether you are staying with us for business or pleasure, take time to relax and enjoy our outdoor swimming pool, business center, wireless Internet access in all public areas and fitness center. Points of Interest: Companies: General Electric, Carter Machinery, & Medeco. Hospitals: Lewis Gale Hospital, & Veterans Affairs Hospital. Universities: Roanoke College, Virginia Tech, Hollins University & Radford University. Local Attractions: Taubman Museum of Art, Virginia Museum of Transportation, & Dixie Caverns. Stay Smart at the Holiday Inn Express Hotel and Suites Salem Virginia. ... more less
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- Also Known As:
- Holiday Inn Express Hotel And Suites Salem