The room was worn and dirty. The breakfast was horrible. The pancake maker was broke. The wifi barely worked and usually got hung up. The front desk was guarding the password for the wifi like it was an ATM pin. The staff was unpleasant, everyone was calling the front desk staff cranky 1 and cranky 2 . They were telling everyone the pool closed at 9 pm and the sign at the pool said it closed at 10 pm. As a rewards member we have always received a welcome bag with a water and a snack, not here! I will say that they were completely sold out the night we stayed but it was no excuse for the lack of service.
- Official Description (provided by the hotel):
- The newest addition to the heart of Blue Ridge is the Holiday Inn Express Hotel & Suites Salem, VA! We are conveniently located to I-81 at exit 141, just a short drive to following area attractions : Roanoke College, Salem Civic Center, & James Moyer Complex. With our world class service and many Salem/Roanoke businesses, restaurants and attractions within walking distance or minutes from our front door, you ll discover why our guests have selected us as their preferred hotel in Roanoke Valley! This state-of-the-art hotel features special in room amenities such as free high-speed Internet access, 37 flat panel LCD TV and free local calls. Whether you are staying with us for business or pleasure, take time to relax and enjoy our outdoor swimming pool, business center, wireless Internet access in all public areas and fitness center. Points of Interest: Companies: General Electric, Carter Machinery, & Medeco. Hospitals: Lewis Gale Hospital, & Veterans Affairs Hospital. Universities: Roanoke College, Virginia Tech, Hollins University & Radford University. Local Attractions: Taubman Museum of Art, Virginia Museum of Transportation, & Dixie Caverns. Stay Smart at the Holiday Inn Express Hotel and Suites Salem Virginia. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Hotel And Suites Salem