The day before our stay I called and requested that housekeeping spray my our room with nothing because I am acutely allergic to fragrances and chemical sprays. When we walked into out room it was highly scented. Obviously my request was not fulfilled and I trusted that it would be. After checking eight other rooms I finally found one I could stay in. I was told they didn't even have a room purifier in the hotel. While staying here I checked my credit card on the computer and found the hotel had put a $2.50 charge on it. I asked the front desk what that was for and she said she had no idea. Looks to me as though the employees here need training. Due to lack of trust I will never make another reservation here. My health is important to me.