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“Nice Hotel, good breakfast” 4 of 5 stars
Review of Comfort Suites Salem

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Comfort Suites Salem
2.5 of 5 Hotel   |   100 Wildwood Rd, Salem, VA 24153   |  
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Ranked #5 of 14 hotels in Salem
MA
Top Contributor
54 reviews 54 reviews
18 hotel reviews
Reviews in 29 cities Reviews in 29 cities
22 helpful votes 22 helpful votes
“Nice Hotel, good breakfast”
4 of 5 stars Reviewed April 8, 2013

This was our second time staying here. Very comfortable, clean rooms. Breakfast in the morning is a plus! Our room had 2 queen beds, lots of space. Price was very inexpensive, less than $100. There are many fast food, shopping, and gas stations in the area. It's proven to be a nice 'stopover' for us on our road trips.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cssalem, General Manager at Comfort Suites Salem, responded to this review, April 10, 2013
Thank you so much for taking the time to write a very nice review for us! We are extremely glad that your stay was very comfortable. We look forward to having you stay with us again!

Thanks,
Ashley Likens
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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86 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Spring City, Tennessee
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 5, 2013

The rooms are large, a nice sofa area, defined from the sleep area by a good wall. CLEAN, quiet and all staff we came into contact with were friendly and open. We were given good information about the area, places to visit in Salem and in Roanoke. Breakfast was decent, typical but abundant and clean.
The hotel is very close to downtown and shopping, restaurants actually within walking distance. We will stay here again!

Room Tip: All rooms seem to be quiet - hotel is on a main road but still quiet.
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cssalem, Manager at Comfort Suites Salem, responded to this review, April 6, 2013
Thank you so much for your response! We truly appreciate your feedback and are so happy you had a wonderful stay with us! We strive to make it as comfortable as possible and when you let us know how good we did, we feel honored. We will see you soon!

Thanks,
Ashley
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waynesboro, Va
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed March 12, 2013

We have stayed at this hotel twice now, once in December and once this past weekend. In December, we had a few stinkbugs in our room (a Virginia staple--don't squash, just throw out) but otherwise were sufficiently pleased to return. This visit, there was a girls' volleyball tournament going on that weekend, and an abundance of girls were about the place. Other than a few backups in the breakfast line, though, there were no problems experienced concerning behavior, noise, etc. I had an excellent night's sleep here both stays. The lady at the front desk has been amiable and efficient, the room without odors, everything properly functioning and clean. Not high brow but better than average. My family will not hesitate to stay here again.

Room Tip: No tips on the rooms, but go to Famous Anthony's for a great meal! This is my new favorite rest...
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BRISTOL
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed February 10, 2013

Rooms was large with sofa area, quiet and clean and staff was friendly. Easy check in and out. Great place to stay, close to downtown,shopping ,and resturants.Would stay again. Love the indoor headed pool area.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cssalem, General Manager at Comfort Suites Salem, responded to this review, February 20, 2013
Thank you so much for taking the time to complete your online comment. We truly value your opinion and feedback. We hope when you travel through Salem, VA again we will see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roanoke, Virginia, United States
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 30, 2013

We came here just to get away for a weekend and the reviews were nice. we checked in and were given a two queen suite on the third floor like we asked for. When we got to the room you could see all the dust the room was filthy with dust like noone had stayed in the room for a long time. Next we opened the windows and u could see those were verry dirty too hand prints and dirt smeered all over them. The pools hot tub was broken the first day but they fixed it the next. The beds were clean and comftorable the breakfast was also really nice. Check out was at 11am and we thought that was a little early and wanted a late check out we called the desk and we wanted to check out at 1 they rudly told us that we could only postpone it 30 minuetes or they would charge us for another night. We left at 12:30 and the next day on the bill they had charged us 10$ for checking out late! They also charged us 7.00$ for 3 FREE local calls! overall cit was just OK.

  • Stayed January 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
Top Contributor
77 reviews 77 reviews
52 hotel reviews
Reviews in 67 cities Reviews in 67 cities
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed January 25, 2013

There is not a huge selection of family-style places to stay in Salem. Heck, there isn't a huge selection in all of Virginia. I really wish I could figure out why that is, but I'm not going to spend a ton of time on it.

We chose this place because, for whatever the reason, the Comfort Suites appears to be meeting that need. And this location in particular is at a good stopping point for us, and we also had good luck at another Comfort in the state. Score. As has been pointed out, the staff is friendly, the place is clean. All good.

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crittenden,virginia
Top Contributor
91 reviews 91 reviews
18 hotel reviews
Reviews in 36 cities Reviews in 36 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed January 24, 2013

The hotel room was large, two beds with a sofa area that could be pulled out. This type room would be great with families that travel with a grandparent, so all can sleep in the same room. The hotel is right off the interstate so would make for a good place to stop for the night. The best thing is right around the corner, walking distant, is a wonderful italian restaurant called Mamma Maria's. Try the homemade gelato. There is also a mexican restaurant next to the hotel, did not try it, but lots of cars in the parking lot. The area was safe, and well lighted.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Comfort Suites Salem

Address: 100 Wildwood Rd, Salem, VA 24153
Location: United States > Virginia > Salem
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 14 hotels in Salem
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Salem 2.5*
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Also Known As:
Comfort Suites Salem Hotel Salem

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