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Comfort Suites Salem: Traveler Reviews

2.5 of 5
100 Wildwood Rd, Salem, VA 24153
Hotel amenities
Comfort Suites Salem
Ranked #4 of 14 hotels in Salem
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54 reviews from our community

    Trip type
Traveler rating
    17
    28
    6
    1
    2
Date Rating
Roanoke, Virginia, United States
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“OK”
3 of 5 stars Reviewed January 30, 2013

We came here just to get away for a weekend and the reviews were nice. we checked in and were given a two queen suite on the third floor like we asked for. When we got to the room you could see all the dust the room was filthy with dust like noone had stayed in the room for a long time. Next we opened the windows and u could see those were verry dirty too hand prints and dirt smeered all over them. The pools hot tub was broken the first day but they fixed it the next. The beds were clean and comftorable the breakfast was also really nice. Check out was at 11am and we thought that was a little early and wanted a late check out we called the desk and we wanted to check out at 1 they rudly told us that we could only postpone it 30 minuetes or they would charge us for another night. We left at 12:30 and the next day on the bill they had charged us 10$ for checking out late! They also charged us 7.00$ for 3 FREE local calls! overall cit was just OK.

  • Stayed January 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Drake B about Comfort Suites Salem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
Top Contributor
57 reviews 57 reviews
52 hotel reviews
Reviews in 50 cities Reviews in 50 cities
47 helpful votes 47 helpful votes
“Clean, quick and convenient”
4 of 5 stars Reviewed January 25, 2013

There is not a huge selection of family-style places to stay in Salem. Heck, there isn't a huge selection in all of Virginia. I really wish I could figure out why that is, but I'm not going to spend a ton of time on it.

We chose this place because, for whatever the reason, the Comfort Suites appears to be meeting that need. And this location in particular is at a good stopping point for us, and we also had good luck at another Comfort in the state. Score. As has been pointed out, the staff is friendly, the place is clean. All good.

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask jayseae about Comfort Suites Salem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crittenden,virginia
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
“right off interstate 81, walk to good italian resturant”
4 of 5 stars Reviewed January 24, 2013

The hotel room was large, two beds with a sofa area that could be pulled out. This type room would be great with families that travel with a grandparent, so all can sleep in the same room. The hotel is right off the interstate so would make for a good place to stop for the night. The best thing is right around the corner, walking distant, is a wonderful italian restaurant called Mamma Maria's. Try the homemade gelato. There is also a mexican restaurant next to the hotel, did not try it, but lots of cars in the parking lot. The area was safe, and well lighted.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask robinclair about Comfort Suites Salem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
US
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Clean & Convenient”
4 of 5 stars Reviewed January 23, 2013

Very clean and convenient to I-81. We stayed there on December, and I noticed they had 'special touch' included - a cute rubber ducky in a nutcracker suit sitted on top of the towels. It was an adorably welcoming sight! :)

Their breakfast had good selections. The waffles were great. Food Lion is a walking distance and so are some restaurants. Very Satisfied++++

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask MaOrange about Comfort Suites Salem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cssalem, General Manager at Comfort Suites Salem, responded to this review
February 20, 2013
Thank you so much for taking the time to review our hotel. It has been a pleasure serving you, and we want you to know we appreciate your business. Thanks so much!
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Fuquay Varina, North Carolina
Top Contributor
114 reviews 114 reviews
41 hotel reviews
Reviews in 43 cities Reviews in 43 cities
37 helpful votes 37 helpful votes
“Better than average”
4 of 5 stars Reviewed January 22, 2013

Stayed on business trip after using other Choice Hotels in the area for several years. This Comfort Suites is normally priced above the rest of the Quality Inn, Sleep Inns, etc. in the area. In the winter, when the "touristas" are scarce, they reduce their Senior Rate below $80, so I thought I would give them a try. Really is a nice place. WiFi is quite fast and supports NetFlix, which is my standard test. Televisions are upgraded to flat-screen, although the hotel does not subscribe to HD service.
Breakfast was standard Choice fare. Desk staff are friendly and courteous. There is a fitness room with only one treadmill, so go early if you want your turn.
Will probably use this hotel in the off-season, but won't pay the higher rates in he summer.

Room Tip: Any would be OK I would think. Room on the West side would obviously not get the morning sun, if yo...
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  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 3 more reviews by BradM772 for Salem
Ask BradM772 about Comfort Suites Salem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cssalem, General Manager at Comfort Suites Salem, responded to this review
February 20, 2013
Please accept my sincere thanks for giving us the opportunity to serve you. Our staff will always do everything possible to merit the confidence you have shown in us. We look forward to serving you again.
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Additional Information about Comfort Suites Salem

Also Known As:
Comfort Suites Salem Hotel
Comfort Suites Salem Hotel Salem
Address: 100 Wildwood Rd, Salem, VA 24153
Region: United States > Virginia > Salem
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotels in Salem
Price Range: $
Hotel Class:2.5 star (2.5*)
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