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“Better than average” 4 of 5 stars
Review of Comfort Suites Salem

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Comfort Suites Salem
2.5 of 5 Hotel   |   100 Wildwood Rd, Salem, VA 24153   |  
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Choice Privileges Points
Ranked #4 of 14 Hotels in Salem
Certificate of Excellence
Raleigh, North Carolina
Level Contributor
214 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
“Better than average”
4 of 5 stars Reviewed January 22, 2013

Stayed on business trip after using other Choice Hotels in the area for several years. This Comfort Suites is normally priced above the rest of the Quality Inn, Sleep Inns, etc. in the area. In the winter, when the "touristas" are scarce, they reduce their Senior Rate below $80, so I thought I would give them a try. Really is a nice place. WiFi is quite fast and supports NetFlix, which is my standard test. Televisions are upgraded to flat-screen, although the hotel does not subscribe to HD service.
Breakfast was standard Choice fare. Desk staff are friendly and courteous. There is a fitness room with only one treadmill, so go early if you want your turn.
Will probably use this hotel in the off-season, but won't pay the higher rates in he summer.

Room Tip: Any would be OK I would think. Room on the West side would obviously not get the morning sun, if yo...
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  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cssalem, General Manager at Comfort Suites Salem, responded to this review, February 20, 2013
Please accept my sincere thanks for giving us the opportunity to serve you. Our staff will always do everything possible to merit the confidence you have shown in us. We look forward to serving you again.
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138 reviews from our community

Traveler rating
    60
    59
    10
    4
    5
See reviews for
57
38
4
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Any
English first
Tuscaloosa, Alabama
Level Contributor
64 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed January 19, 2013

I was concerned about finding a room with enough space for two adults and a teenager, but this room fit the bill perfectly. With two queen beds and a pull-out sofa bed, it worked extremely well. Obviously, with a sitting area, this was quite a large room. There was plenty of space for all three of us. The closet wasn't huge, but I don't really unpack a great deal in a hotel room, so we just used it for hanging coats, really.

The bathroom was spotless and good sized. As other reviewers have noted, the light wasn't extremely bright, but overall, it was very nice.

This hotel had a large, nice lobby and a good sized breakfast area with standard fare. I would recommend staying at this property.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cssalem, General Manager at Comfort Suites Salem, responded to this review, February 20, 2013
Thank you for staying with us! Guest like you are a pleasure, and we are delighted to have had you with us. Please do not hesitate to call us if we can be of any service. Again, thank you and we are glad you enjoyed you stay!
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Florida
Level Contributor
156 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed December 10, 2012

This property is very nice, new, clean and close to the Interstate. The only negative might be that the lighting in the bathroom is fairly dim. The rooms are very nice, large and have everything you could need. Would stay here again in a heart beat.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cssalem, Manager at Comfort Suites Salem, responded to this review, January 2, 2013
Thank you for taking the time to complete the survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

If we can be of assistance in the future, please do not hesitate to contact us at 540.389.7171.

Sincerely,

Ashley Likens
General Manager
Comfort Suites, West Salem
540.389.7171
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Woodbridge, Virginia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 30, 2012

Not being willing to pay the inflated prices and two nights required to stay in Blacksburg/Christiansburg on a football weekend, we chose to drive up I-81 to this Comfort Suites. The lobby is attractive and the rooms are clean and comfortable. Breakfast is typical of most free buffets and had a very attentive attendant who made sure everything was fresh and restocked. Every one of the staff was pleasant and helpful. Over all a great value and a nice alternative for Virginia Tech visitors.

Room Tip: The king suites have a seating area which is nice for watching TV without being in/on the bed.
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level Contributor
249 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
4 of 5 stars Reviewed October 19, 2012

Contnuing on our trip this was day 44. Another nice Comfort Suites, Good sized room with separate sitting area, decent size bathroom. Room was clean and fvurnature was in good condition. Would recommend staying here.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lenoir, North Carolina
Level Contributor
64 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed October 8, 2012

Great stay. Every thing is clean, it works, and the motel is quite. Staff very nice. Did not use the pool, but it looked very inviting. Breakfast is the usual bread and muffins, along with waffles, link sausage and eggs (although is the "precooked" kind). Price is a little over other area motels, but it is worth it.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed October 4, 2012 via mobile

One of the nicer Comfort inn's I stay at when I travel (25 weeks a year). Hotel is in great shape, but did have some AC issues in the hallway this past year, which have been repaired.. Free breakfast is good, but if you want more of a variety, i recommend Famous Anyhony's, just a block away. The staff is pleasant. Plenty of Resturants in the area with some nice local ones itoward town. Good amount of shopping places in the area.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Salem

Address: 100 Wildwood Rd, Salem, VA 24153
Phone Number:
Location: United States > Virginia > Salem
Amenities:
Free Breakfast Wheelchair access
Hotel Style:
#2 Romantic Hotel in Salem
#5 Family Hotel in Salem
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Salem 2.5*
Number of rooms: 72
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Also Known As:
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