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“VERY ACCOMODATING--- thanks for the kindnesses” 5 of 5 stars
Review of Quality Inn

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Quality Inn
2.0 of 5 Hotel   |   151 Wildwood Rd., Salem, VA 24153   |  
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Ranked #5 of 14 Hotels in Salem
Charlotte, North Carolina
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
Reviews in 22 cities Reviews in 22 cities
9 helpful votes 9 helpful votes
“VERY ACCOMODATING--- thanks for the kindnesses”
5 of 5 stars Reviewed March 24, 2014

We selected the property specifically to be near a family member in grave condition at Lewis Gale Medical Center. Our original reservation was for 3 nights, but out relative passed and we needed an extra day.. The staff here was very compassionate and made immediate arrangements for us to stay another night in the same room. Besides location and great staff, we found this property to be very well maintained, clean and had a well prepared breakfast in the morning.. I needed directions to the hospital as well as recommendation for a decent place to eat- and it was all taken care of -- always with a smile.. Thank you Shelby and your 'younger brother' for the friendly and professional service... Hope to stay with you again- under better circumstances....

Room Tip: location--- just off 81--- close to numerous restaurants
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  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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97 reviews from our community

Traveler rating
    47
    31
    9
    7
    3
See reviews for
36
21
10
11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Great Bend, Pennsylvania
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 1, 2014

We were travelling to Florida for a month-long vacation. We stopped at this Quality Inn on our first night. What a great place to stay. The people at the front desk couldn't have been nicer and more helpful. Told us where to get the best deal on gasoline and suggested places for supper. (We tried the Italian place...excellent!!!!!) The beds were the most comfortable we had slept in at a hotel in forever. The building is old, but rooms were very clean and well kept. Bathroom was very clean. Pillows and mattress....so comfy! Will stay here every year on our way to Florida.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandston, Virginia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 20, 2014

My wife and I stay here quite a few times a year because of events at Virginia Tech. The location is very near an exit off of I-81and is easy to find. It has always been clean, comfortable and the overall property is kept in very good condition. The staff are friendly, knowledgeable and efficient. There are always a wide variety of breakfast items available and the person in charge of that area is friendly and she keeps the area clean and well stocked.

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

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Travis H, General Manager at Quality Inn, responded to this review, February 25, 2014
Thank you so much for your kind words John! The staff and I love having you and your wife come stay with us. I know that Shawn especially loves to see your name on our arrivals list, she loves getting to converse with you guys. I really appreciate you helping me find tickets for next week's game, hopefully we run into each other at the Cassell. We look forward to your next stay and hope it will be as great as the others!
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Chatsworth, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 10, 2014

The service was excellent,our room was very clean. The bed very comfortable and the bathroom,which is where I usually "nit-pick" apart,exceeded my expectations. We enjoyed the breakfast and the kindness

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travis H, General Manager at Quality Inn, responded to this review, February 11, 2014
Thank you so much for the response. We do strive to keep an exceptionally clean hotel as is reflected by our back to back 2013 and 2014 Gold Awards from Choice Hotels. Please stop by any time that you are in the valley.
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Salem
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 7, 2014

Hospitality was outstanding and easy access to places I needed to go, shopping and restaurants.

The ride to the airport was only ten minutes. There were many choices to suit all requirements at the breakfast buffet.






  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travis H, General Manager at Quality Inn, responded to this review, February 11, 2014
Thank you very much for the great review! Our number one concern is our guests and we want to be sure to satisfy each and every one. Please come back and see us the next time you are in the valley.
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Virginia
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 5, 2013

A real value for the price. Rooms are nicely appointed and clean, bedding was excellent and the breakfast was very good. This hotel has exterior corridors which I normally avoid but Salem is a very quiet and safe little community near Roanoke.

Room Tip: First floor is most convenient
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  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Travis H, General Manager at Quality Inn, responded to this review, December 11, 2013
Thank you so much for your kind words. I have shared your insight with my staff and we hope to see you staying with us again when you visit. I really appreciate the great comment about the exterior corridors, that is our only objection we ever have with a lot of guests. We are lucky to live in a safe area, however, we also do rounds every hour as well as having the property well equipped with video surveillance.
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Leonardtown, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 2, 2013

Please see my note below. Great staff from owner down. Based on 10 - 15 years of experience. Clean rooms, outstanding breakfast. Adjacent to good restaurants and good shopping and low gas prices. Always willing to work with you.

Room Tip: Stayed here 6 times a year for Virginia Tech football games over past 10-15 years. Very friendly and...
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  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travis H, General Manager at Quality Inn, responded to this review, December 11, 2013
Thank you so much for sharing your kind words Mr. Brown! I really enjoyed getting to know all of our Virginia Tech regulars this year. The staff here is very grateful to have the owner that we have. I have worked for a few hospitality outfits in the valley and can say from experience that our ownership is the best. I am already looking forward to next year's winning football season and also the greatest group of VT fans coming through the valley!!
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Additional Information about Quality Inn

Address: 151 Wildwood Rd., Salem, VA 24153
Phone Number:
Location: United States > Virginia > Salem
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Salem
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn 2*
Number of rooms: 50
Reservation Options:
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Also Known As:
Comfort Inn Salem
Salem Comfort Inn
Quality Inn Salem

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