After having driven for 10 hours WITH a dog and pulling a trailer all I wanted was a shower and a bed. What I received not only in the room but also in customer service was far more than what I expected. Upon arrival (without a reservation) I was greeted by "Shawn". What a breath of fresh air. Check in was quick, efficient and courteous. Then, she handed me a treat bag for my lil 4 legged friend! How awesome was that?!?! The room was clean, fresh and so relaxing. Being so tired we were dragging a bit in the AM. Morning team did not rush us to eat our breakfast..which was really good. If you are ever in this area you MUST stay at this hotel. You will NOT be disappointed!