We normally stay at Holiday Inn or Holiday Inn Express. I was very apprehensive about staying somewhere other than those two places, but due to the fact we travel with a small dog, this was our only option. We had to stay a total of seven nights because of the type of business trip we were on. (This review is a combination of two different stays with a weekend seperating the two stays).
The first half of the stay was great. The room was clean and cool. I felt immediately at home and really enjoyed the hospitality of the staff. The front desk staff was exceptional and the maintenance staff was friendly as well. My little dog was even provided a little treat bag. The only thing that wasn't great was the dampness in our room the first day or so. They had shampoo'd the carpet in our room the day we arrived and it hadn't finished drying all the way. We voiced our concern to the front desk and she offered to move our rooms. We told her it would not be necessary. She told us to just turn the heat on full blast when we went out for the evening and most of the dampness would be gone. We did that and by the time we arrived back, our room was dry as a bone. Check-out was a breeze and the staff wanted to make sure our stay was great.
The second portion of our stay was just as great! Large, clean room. Friendly staff....
The hotel does need a bit of updating, but it is stll a great place to stay. I would advise for you to bring your own pillows, as the ones in the room aren't very comfy.... but the bed is great!
Next time I travel to the Salem area, I will choose Quality Inn.