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112 - 117 of 177 reviews
Reviewed November 4, 2014 via mobile

Outstanding customer service by the front desk upon arrival to check in, checked me in quickly and incident free.
The room was spacious and very clean.
The bed and pillows were very comfortable.
The hot breakfast was good, the breakfast area was very clean and plenty of food, from eggs, sausage, cereal, oatmeal, fruit, bagels and yogurt.
I will be a returning guest in the future.

Date of stay: November 2014
Trip type: Traveled on business
Thank Rich W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 25, 2014

I booked a room for my daughter at this location. Manager Gabriela gave great service. They picked my daughter up from Roanoke Greyhound bus station, next day she was dropped off at her exam center, later she was picked up from their and dropped back at Greyhound station. They shuttle was not available on the day of pick up but they arranged for taxi and took care of the taxi fair as well !! Gabriela was very prompt in responding to all my calls and I have never experienced service like this before. I want to thank them for taking care of my daughter. I give highest possible rating to this hotel.

Date of stay: October 2014
  • Trip type: Traveled solo
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank sshah5
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 23, 2014

We stayed here when driving north on the Parkway. This was a very pleasant property and the young lady who checked us in was very helpful. Our room was large and well furnished. The bed was comfortable and we enjoyed the breakfast. The breakfast room actually has a lovely view looking out over the pool area to the mountains. I don't know about restaurants nearby but the hotel is adjacent to a shopping centre and we bought beer and wine and dessert and ate in. We had leftovers from the previous night and the room had a microwave. I would highly recommend this hotel

Room tip: We had a room downstairs from reception which was fine. This is almost a rural area so I don't think any room would have an issue with noise.
Date of stay: October 2014
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank chrismfry
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 22, 2014

We stayed one night at this Comfort Inn in Salem. This was an excellent choice, very clean room with 2 queen beds, microwave, fridge, good sized bath, flat screen TV. Our room was on the third floor with a nice view. The parking was good and this seems to be a very nice safe area. There is an excellent chinese restaurant, Szechuan, which we walked to for dinner. The breakfast was fine, with eggs and sausage, along with the usual choices, some of the items were almost gone so it should have been refilled better for other guests. Suggest the hotel put directions on their website to the hotel from the Blue Ridge Parkway as we had a little problem finding the hotel. Otherwise, excellent stay.

Room tip: Third Floor rooms are nice and quiet, we had a good view. There are elevators.
Date of stay: October 2014
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank SeniorTravelerOC
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 16, 2014

We stayed here during a drive from PA to Nashville. The room was clean and comfortable. The front desk personnel were friendly. The breakfast was tasty with a good variety of choices. Overall, we were impressed and booked a night for our return trip home.

Date of stay: October 2014
Trip type: Traveled as a couple
Thank Brownbowl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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