My family stayed at this comfort suites in mid August. The hotel itself was in pretty good condition but the rooms were definitely a disappointment. The entire first floor smells musty and of mold, the laundry area had "flooded" so the carpet was wet and my daughter actually slipped and fell once because of it. The rooms weren't in bad condition, but not what we were expecting from a choice hotel. One positive factor was the front desk attendant, Kara, who took great care of us and was extremely friendly and accommodating. We needed some extra sheets and towels and she gladly brought them down to our room. She also always had a smile on her face and initiated conversation with my family and I. Overall our stay wasn't fantastic, but customer service comes a long way in this time of day!
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- Also Known As:
- Comfort Suites Inn At Ridgewood Farm Hotel Salem
- Comfort Suites Salem
- Comfort Suites Hotel
- Salem Comfort Suites