I would like to recommend the Hampton Inn in Salem Va. near the Lewis Gale hospital for anyone spending a few days in the Roanoke Va. vicinity. I recently attended a High School reunion in the area and booked a room there for three nights. The rooms were very clean, and they changed all the linens, every day. The breakfast buffet was very nice, especially the omelets and pastries. I had a problem with the phone in the room and was unable to retrieve messages left for me by my old school mates. The staff was unable to solve the problem, but they offered to upgrade to another room. They also managed to retrieve a couple of the messages, enabling me to reconnect with my friends. Since we had already unpacked, we declined the upgrade, but they reduced the nightly rate for the annoyance of not having an operable phone. All in all, I give the management top marks for their attitude and dedication to customer service.