I was torn between giving this hotel an average or a very good overall rating because it really was a nice, clean, comfortable stay. The reason I can really only give it an average though, is that the room itself was dated. While the bathroom was very clean and SUPER spacious (it even had a jetted tub separate from the large walk-in shower), the countertops were plain laminate, instead of the nice granite tops and more upscale furnishings at most Hampton Inn locations. If they just did a quick face-lift of a few of the furnishings/paint/carpet, it would make a WORLD of difference because, otherwise, the place is really nice.
I appreciated that the room had a sitting area with a dining room table, microwave, and fridge. I was able to sit comfortably at the table and eat the Chinese food I had delivered from across the street (since it was raining and I didn't want to go out in the wet/cold) and worked on my computer. Free wi-fi is expected at Hampton Inn's and I was pleased to have no issue with the connection.
I had a perfectly fine stay, felt safe, and had a great night's sleep followed by a wonderful free breakfast of waffles, warm oatmeal and muffins, so no complaints here! I would just be overrating this hotel if I made it sound like it was luxurious in any way. It was just average but has potential to be really outstanding. But, in that area, it probably doesn't make sense to put so much of an investment into nicer accommodations because there is nothing else around that even comes close to the quality of this average Hampton Inn. I can appreciate that they probably put their funds more directly into paying their staff than spending a lot on more expensive granite countertops in the bathrooms and such. That said, it would take things to a whole new level if they did a few renovations.
All in all, you will have a perfectly good stay at this hotel, a great night's sleep, and have a hot shower in the morning. Add on the free breakfast, free wi-fi, and free parking, and you can't beat it and I would recommend it to anyone who needs a nice hotel in Salem. However, if you are able to stay about 20 minutes away, the Hotel Roanoke Conference Center is absolutely out of this world!!! I wrote a review and posted pics of it as well.
Attached are pictures from my room-- enjoy! I hope you found this review helpful!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.